# Social Operations Manager

**Company:** [OnePay](https://hotfix.jobs/companies/onepay)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $120k – $150k/yr
**Experience:** 4+ years
**Skills:** Social Media Operations, Marketing Operations, Content Calendars, Notion, Jira, Sprout Social, Google Workspace, Slack, Ftc Content Policies, AI Tools, Utm Conventions, Social Seo, Content Tagging, Performance Reporting, Campaign Management
**Posted:** 2026-08-18

> The Social Operations Manager will run the operational infrastructure for a high-velocity social program, including content calendars, approvals, platform governance, creator campaigns, and performance reporting. The role requires 4+ years of relevant experience and strong tool, compliance, and process-management skills.

## Job Description

## Responsibilities
- Build and maintain the master content calendar across platforms and campaigns, including organic/paid handoffs and publishing readiness such as asset QA, copy approvals, scheduling, and platform specifications.
- Manage approval workflows through Legal, Brand, and Compliance, keeping turnaround tight and documented.
- Tag content by campaign, format, audience, and objective, and own platform governance, including publishing tool settings, UTM conventions, and tagging taxonomy.
- Support creator campaign operations, including deliverables, approvals, and timelines; surface creator trends and top-performing assets to inform content planning.
- Build and maintain weekly and monthly performance reports with standardized metrics, track core engagement KPIs, and flag anomalies early.
- Use AI tools to accelerate reporting, tagging, and QA; maintain campaign performance logs for quarterly reviews and budget discussions.
- Maintain SOPs, templates, and project documentation.
- Set Social SEO tagging standards for discoverability and flag gaps that could hurt algorithm performance or reporting accuracy.

## Requirements
- 4+ years of experience in social media operations, marketing operations, or creative project management within a brand or in-house team.
- Experience building and managing content calendars at scale across multiple platforms.
- Experience configuring publishing and project-management tools for team workflows, such as Notion, Jira, Sprout Social, Google Workspace, or Slack.
- Working knowledge of FTC content policies and platform compliance requirements.
- Comfort using AI tools to accelerate operational work.
- Strong written communication skills and a high tolerance for ambiguity.
- Drive and proactivity.

## Compensation and Benefits
- Competitive base salary, stock options, and health benefits from day one.
- 401(k) plan with company match.
- Remote-friendly work within the United States.
- Flexible time off (FTO).
- Opportunities for growth.

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