# Applied AI Engineer

**Company:** [Retell AI](https://hotfix.jobs/companies/retell-ai)
**Location:** Redwood City, CA
**Role:** Solutions Architecture
**Salary:** $200k – $300k/yr
**Experience:** 2+ years
**Skills:** Python, TypeScript, APIs, SDKs, Distributed Systems, voice ai, llm applications, Conversational AI, AWS, GCP, Azure, telephony, sip, twilio, Webhooks
**Posted:** 2026-08-03

> Build and deploy production Voice AI applications directly with enterprise customers, integrating APIs and SDKs, debugging complex systems, and guiding implementations from proof of concept through launch. The role requires 2+ years of relevant experience, strong programming skills, and excellent customer communication.

## Job Description

## Responsibilities

### Build AI Solutions with Customers
- Design, build, and deploy production AI voice applications.
- Partner with customer engineering teams to integrate Retell APIs and SDKs.
- Develop custom workflows, automations, and conversational AI experiences.
- Help customers architect scalable AI systems for production.

### Solve Complex Technical Problems
- Debug production issues across APIs, webhooks, telephony, SIP, authentication, latency, and infrastructure.
- Investigate AI behavior and improve prompt quality, reliability, and performance.
- Work directly in customer codebases when needed.
- Own technical implementation from proof of concept through production launch.

### Drive Customer Success
- Lead technical onboarding for enterprise customers.
- Serve as the primary technical advisor during implementation.
- Guide customers on AI best practices, architecture, and deployment strategies.
- Help customers expand into new AI use cases across their organizations.

### Influence the Product
- Partner closely with Product and Engineering to improve the platform.
- Turn customer feedback into product improvements.
- Identify recurring customer pain points and propose scalable solutions.
- Help define best practices for deploying enterprise Voice AI.

## Requirements

### Must Have
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field.
- 2+ years of software engineering or customer-facing technical experience building and deploying production applications.
- Strong programming skills in Python, TypeScript, or similar languages.
- Experience working with APIs, SDKs, and distributed systems.
- Excellent debugging and problem-solving skills.
- Strong communication skills and the ability to work directly with technical customers.
- Availability to work standard U.S. business hours with overlap with the Pacific Time team and enterprise customers.

### Nice to Have
- Experience building AI or LLM-powered applications.
- Experience with Voice AI, speech technologies, or conversational AI.
- Experience with cloud infrastructure such as AWS, GCP, or Azure.
- Experience with telephony, SIP, Twilio, or real-time communications.
- Startup experience.
- Customer-facing engineering, solutions engineering, or consulting experience.
- Willingness to travel up to 10% for customer workshops, launches, and onsite engagements.

## Compensation and Benefits

- Cash compensation: $200,000–$300,000.
- Meaningful equity.
- 100% coverage for medical, dental, and vision insurance.
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks.
- $200/month wellness reimbursement.
- $300/month commuter reimbursement.
- $75/month phone bill reimbursement.
- $50/month internet reimbursement.
- Choice of three cash-equity balance options.
- Above-market compensation and significant equity.
- Offers tied to interview performance rather than experience or past salaries.

## Similar roles

- [Forward Deployed Engineer](https://hotfix.jobs/jobs/cab82587-f3bc-4200-9fe9-e0089207ced3) - Parafin - San Francisco, CA - $190k – $225k/yr
- [Deployment Strategist](https://hotfix.jobs/jobs/441d9c70-d242-498c-b45f-809122d1ca7e) - Databricks - Remote - $186k – $256k/yr
- [Deployed Strategist](https://hotfix.jobs/jobs/c9832141-57d5-4d37-8260-3d9dda6d43fe) - Tessera Labs - New York, NY - $180k – $233k/yr
- [Forward Deployed Engineer](https://hotfix.jobs/jobs/f17ae78f-5a41-4d30-ad8a-957ea19317e2) - Casca - San Francisco, CA - $180k – $250k/yr
- [Forward Deployed Engineer](https://hotfix.jobs/jobs/77278460-12d5-4ed8-873b-3f68b8ed2692) - Cape - Arlington, VA - $175k – $235k/yr

**Apply:** https://hotfix.jobs/jobs/d84310aa-7816-4eaa-a9ea-aec420179e79
**Canonical:** https://hotfix.jobs/jobs/d84310aa-7816-4eaa-a9ea-aec420179e79