# Client Support Analyst

**Company:** [Addepar](https://hotfix.jobs/companies/addepar)
**Location:** Salt Lake City, UT
**Role:** Customer Support
**Experience:** 1+ years
**Skills:** Data Analysis, Root Cause Analysis, Client Support, Financial Services, Investment Management
**Posted:** 2026-05-29

> As a Client Support Analyst, you will identify, respond to, and resolve issues and questions raised by Addepar’s clients, providing hands-on support and working with complex data sets. You will collaborate with Engineering, Data, Product, and Account Manager teams to ensure client satisfaction.

## Job Description

## What You’ll Do

* Identify, respond to, and resolve issues and questions raised by Addepar’s clients
* Provide hands-on support to our clients to ensure their ongoing happiness
* Work in complex data sets to identify and resolve data and calculation discrepancies
* Evaluate the criticality of client issues and collaborate with various parts of the organization to resolve
* Work closely and conduct root-cause analysis with Engineering and Data teams to resolve issues
* Work effectively with Product and Account Manager teams to manage and maintain a high level of client satisfaction
* Help clients use Addepar to the greatest extent through both functional and conceptual instruction
* Prioritize and context-switch effectively to execute on simultaneous cases, seeing each through to the finish line
* Become an expert on all things Addepar

## Who You Are

* Bachelor’s Degree in Finance, Economics, Mathematics, or equivalent experience
* Superior communication, organizational, and time-management skills
* Proficiency in math
* Passion for problem-solving and continuous learning
* Passion for technology and finance
* 1+ years of relevant experience in a client-facing role
* [Plus] Previous experience in investment management

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