# Sales Operations Manager

**Company:** [Bevi](https://hotfix.jobs/companies/bevi)
**Location:** Boston, MA
**Role:** Revenue Operations
**Salary:** $97k – $119k/yr
**Experience:** 5+ years
**Skills:** Salesforce, CRM, Salesforce Automation, Validation Rules, Data Quality, Commission Calculations, Territory Management, Quota Tracking, Deal Desk, Pipeline Reporting, Revenue Operations, Gtm Engineering
**Posted:** 2026-08-06

> The Sales Operations Manager will manage Salesforce data quality, reporting, commissions, territories, quota tracking, and deal desk workflows while building scalable revenue operations processes. The role requires 5+ years of relevant experience, strong Salesforce expertise, and cross-functional collaboration across Sales, Finance, Marketing Operations, and GTM Engineering.

## Job Description

## Responsibilities

### Salesforce & CRM Health
- Maintain Salesforce data quality across the sales pipeline, including field completeness, record accuracy, duplicate management, and routing hygiene.
- Build automations and validation rules that prevent recurring data issues.
- Identify gaps in CRM usage and drive configuration and process improvements.
- Support user onboarding processes and documentation.

### Reporting & Pipeline Support
- Build and maintain Salesforce reports and dashboards for pipeline coverage, rep attainment, activity tracking, and deal velocity.
- Prepare data packages for weekly pipeline reviews and flag deals requiring attention.
- Fulfill ad hoc data requests from Sales leadership.
- Maintain the data quality needed for reliable reporting and analysis.

### Compensation & Territory
- Execute monthly commission calculations by pulling attainment data from Salesforce, reconciling it against plans, resolving discrepancies, and submitting results to Finance.
- Improve the auditability and efficiency of commission processes.
- Partner on territory design, including modeling, account and rep assignment data, and routing rules.
- Support quota tracking and rep-level attainment reporting.

### Deal Desk & Approvals
- Help establish and document the deal desk process.
- Build templates and maintain approval infrastructure.
- Maintain the deal desk log and approval audit trail.
- Document pricing exceptions, track trends, and surface items approaching service-level agreements.

### Operations Intake & Request Management
- Facilitate the Revenue Operations intake process for CRM changes, report builds, data pulls, and process questions.
- Triage requests from Sales, Marketing, and Finance.
- Track request volume, resolution time, and request source.
- Identify recurring patterns and develop self-service solutions.

### Cross-Functional Coordination
- Partner with Marketing Operations on lead routing quality, MQL handoff data, and shared CRM fields.
- Provide clean and consistent Salesforce, pipeline, and attainment data for GTM Strategy & Operations reporting.
- Partner with GTM Engineering on Salesforce data, list inputs, and operational context for automation builds.
- Propose fixes for missing processes and workflow breakdowns.

## Requirements
- 5+ years of experience in revenue operations, sales operations, or a closely related B2B function.
- Strong Salesforce fluency, including managing the data model, building automations, writing validation rules, and maintaining data hygiene at scale.
- Hands-on experience with commission calculations, territory administration, and quota tracking.
- Experience with deal desk or approval workflows.
- Systems-oriented approach to improving manual processes.
- Strong communication skills and experience working across Sales, Finance, and cross-functional teams.
- Ability to push back constructively when data or processes are not correct.
- Salesforce certification is preferred.

## Compensation & Benefits
- Salary range: **$96,560–$119,280 USD**.
- Sales roles may be eligible for commission or bonus incentives; the posted range for Sales roles reflects total potential on-target earnings.
- Equity in the form of stock options.
- Medical, dental, and vision insurance, with 95% of premiums paid by the employer.
- 401(k) with company match.
- Flexible paid time off and 12 company holidays.
- Paid parental leave.
- Employer-paid disability and life insurance.
- Wellness and fitness reimbursements.
- Monthly cell phone and commuting stipends.

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