# Site Reliability Engineer - Datacenter

**Company:** [xAI](https://hotfix.jobs/companies/xai)
**Location:** Memphis, TN, Southaven, MS
**Role:** Hardware Engineering
**Experience:** 2+ years
**Skills:** firmware analysis, hardware diagnostics, hardware specifications, Python, Bash, C, C++, Java, Rust, logic analyzers, cve analysis, rma processes, servers, gpus, networking equipment
**Posted:** 2026-08-13

> Evaluates firmware and datacenter hardware for compatibility, safety, performance, and reliability; diagnoses intermittent failures, manages vendor RMAs, and builds monitoring automation. Requires a bachelor’s degree or equivalent experience and at least 2 years in hardware reliability engineering.

## Job Description

## Responsibilities

- Analyze firmware packages and hardware specifications for upcoming releases, assessing compatibility, performance, and reliability in the datacenter environment.
- Run security scans and CVE/vulnerability analysis on firmware and related components.
- Identify electrical, thermal, power-protection, and fail-safe safety issues before deployment.
- Investigate and diagnose hardware failures, including ambiguous or intermittent “grey failures,” using rigorous testing and data analysis.
- Manage vendor relationships, including initiating RMA claims, negotiating beyond standard processes when necessary, and ensuring vendor resolution.
- Collaborate with datacenter operations technicians to troubleshoot, repair, and optimize hardware systems in real time.
- Develop monitoring tools, scripts, and processes to detect hardware anomalies early and minimize downtime.
- Document failure modes, root-cause analyses, AFR/reliability models, RMA outcomes, and hardware evaluations in a team knowledge base.
- Participate in on-call rotations and incident response for hardware-related issues in the Memphis datacenter.

## Requirements

- Bachelor’s degree in Systems Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent experience.
- 2+ years of experience in hardware reliability engineering, preferably in high-performance computing or datacenter environments.
- Expertise in firmware analysis, hardware specification review, and release validation.
- Strong experience with RMA processes, including filing claims, vendor negotiations, and pursuing resolutions outside standard protocols.
- Ability to diagnose and prove complex hardware failures, including grey or intermittent issues, using tools, logic analyzers, or diagnostic software.
- Familiarity with datacenter hardware such as servers, GPUs, and networking equipment.
- Proficiency in Python and Bash scripting for automation and analysis.
- General experience with at least one systems language such as C, C++, Java, or Rust.
- Excellent problem-solving skills and a data-driven approach to reliability engineering.
- Ability to collaborate with cross-functional teams, including operations technicians.

## Nice-to-Haves

- Experience with AI/ML infrastructure or supercomputing environments.
- Knowledge of vendor ecosystems such as NVIDIA, Dell, HP, or Supermicro.
- Supply chain management experience.
- Certifications in hardware engineering or reliability, such as CRE or CompTIA Server+.
- Experience working in a fast-paced startup or technology company.

## Similar roles

- [Fleet Operations Associate](https://hotfix.jobs/jobs/ea3c9e16-c03d-41d2-8722-d491be774270) - Lyft - Nashville, TN
- [Hardware Configuration Specialist](https://hotfix.jobs/jobs/5cf9f641-d88d-42d2-9f44-a70c316501fd) - SpotOn - Troy, MI - $31k – $40k/yr
- [Milling/Singulation Technician](https://hotfix.jobs/jobs/d55e0fd9-04ae-414e-8eb8-67f2be2cf39e) - Dandy - Provo, UT - $33k – $37k/yr
- [Mechanical Engineering Intern/Co-Op - Propulsion](https://hotfix.jobs/jobs/852bb85a-c202-4d4e-8e36-25ddd6ca2c04) - Odys Aviation - Long Beach, CA
- [RF & Antenna Systems Engineer](https://hotfix.jobs/jobs/18c4eee0-a5c2-47d0-a67a-870ac39714fd) - Northwood Space - Los Angeles, CA - $120k – $170k/yr

**Apply:** https://hotfix.jobs/jobs/d76564cc-5e22-4bca-9d4a-acbe9b3f652f
**Canonical:** https://hotfix.jobs/jobs/d76564cc-5e22-4bca-9d4a-acbe9b3f652f