# Strategic AI transformation lead

**Company:** [Writer](https://hotfix.jobs/companies/writer)
**Location:** Chicago, IL, Austin, TX, New York, NY, San Francisco, CA, Seattle, WA
**Role:** Solutions Architecture
**Salary:** $184k – $260k/yr
**Experience:** 10+ years
**Skills:** strategic account management, Change Management, c-suite relationship building, ROI Analysis, value realization, jtbd framework, cross-functional program management, executive presentations, management consulting, ai transformation
**Posted:** 2026-07-30

> Lead AI transformation for Fortune 100 accounts as a strategic partner to C-suite executives. Drive ROI, value realization, and adoption of Writer's AI platform through vision-setting, change management, and large-scale program orchestration.

## Job Description

## What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team

## What you need
- Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own

## Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc.; Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k

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