# Sr. Product Manager, Pharmacy Payment Integrity

**Company:** [Machinify](https://hotfix.jobs/companies/machinify)
**Location:** Remote
**Role:** Product Management
**Experience:** 5+ years
**Skills:** Ai Architectures, Voice Interfaces, API Integrations, Data Pipelines, Bi Platforms, AI Agents, Workflow Automation, Customer-Facing Analytics
**Posted:** 2026-05-29

> As a Senior Product Manager, you will drive the transformation of pharmacy payment integrity through AI-first automation. You will own the product roadmap for AI agents, voice AI, IVR automation, intelligent data acquisition, and automated payment/recovery workflows.

## Job Description

## What you'll do

*   **Agentic workflow automation:** Design and ship AI agents that automate COB investigations, primacy determination, validation, claims tagging, and recovery handoff across Medicare, Medicaid, and commercial flows.
*   **Voice AI and conversational data acquisition:** Replace legacy IVR/phone-based verification with AI-powered conversational workflows; integrate third-party insurance discovery APIs and PBM portal automation.
*   **Payment and recovery automation:** Build end-to-end automation for bulk billing, auto-invoicing, denial recovery, and recovery submission workflows.
*   **Customer-facing analytics:** Redesign the customer portal with real-time dashboards, SLA transparency, recovery pipeline visibility, and self-service reporting that crystallizes customer ROI
*   **AI agent capabilities:** Define agent behavior, decision logic, human-in-the-loop handoffs, quality guardrails, and pilot-to-scale deployment plans.
*   **Operational transformation:** Partner with operations teams to identify high-volume, low-complexity workflows for automation; translate domain expertise into automated logic.

## Requirements

*   Computer Science degree (BS/MS required)
*   5+ years of combined prior experience as both Product Manager AND Software Engineer (hands-on coding background required)
*   Technical understanding of agentic AI architectures, voice interfaces, API integrations, data pipelines, and BI platforms
*   Track record transforming manual processes into automation-first products with measurable ROI
*   Experience building customer-facing analytics for external clients
*   Strong collaboration with operations and domain experts
*   Management consulting experience and healthcare domain knowledge are a strong plus

## What We Offer

*   Work from anywhere in the US! Machinify is digital-first.
*   Top Medical/Dental/Vision offerings
*   FSA/HSA
*   Tuition reimbursement
*   Competitive salary, 401(k) with company match
*   Unlimited PTO
*   Additional health and wellness benefits and perks
*   Flexible and trusting environment where you’ll feel empowered to do your best work

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