# Senior Technical Product & Program Manager, Platform Engineering

**Company:** [Betterment](https://hotfix.jobs/companies/betterment)
**Location:** New York, NY
**Role:** Technical Program Management
**Salary:** $125k – $145k/yr
**Experience:** 5+ years
**Skills:** Roadmapping, Backend Platforms, Infrastructure, Developer Tooling, SRE, Security, APIs, Authentication, Backend Architecture, Reliability Engineering, Developer Experience, Migrations, Observability, Disaster Recovery, Cross-Functional Program Management
**Posted:** 2026-08-19

> Leads technical product roadmaps and cross-team programs for platform capabilities spanning infrastructure, developer experience, security, SRE, APIs, and authentication. The role requires strong technical depth, prioritization judgment, stakeholder influence, and experience driving measurable platform outcomes.

## Job Description

## Responsibilities
- Partner with SRE Infra Enablement, Developer Experience, Security, and API & Auth Platform leaders to understand strategies, constraints, dependencies, and investment choices.
- Facilitate roadmap processes that turn technical opportunities, operational pain points, and partner needs into clear priorities and sequenced investments.
- Clarify problems, define desired outcomes, evaluate options, and document decisions and tradeoffs with engineering leaders and senior technical staff.
- Track roadmap commitments and platform outcomes, surfacing risks, dependencies, and decisions early.
- Help teams make explicit capacity tradeoffs and define required partner support and adoption.
- Partner with product engineering teams to address adoption barriers and ensure platform capabilities are usable, documented, and supported.
- Define and track measures related to reliability, security posture, developer experience, adoption, delivery efficiency, operational burden, and service performance.
- Coordinate cross-team initiatives involving migrations, standards, shared services, and engineering workflow changes.
- Prepare concise updates and decision documents for platform leadership.

## Requirements
- Strong experience shaping and executing roadmaps for backend platforms, infrastructure, developer tooling, SRE, security, APIs, authentication, or related technical domains.
- Experience leading complex, cross-team programs through influence, adoption, and sustained partnership rather than direct authority.
- Technical depth in backend architecture, operational tradeoffs, reliability, security, developer workflows, or platform APIs.
- Ability to turn ambiguous technical problems into clear decisions, priorities, milestones, and measurable outcomes.
- Experience balancing near-term delivery with long-term platform health, including standards, migrations, deprecations, reliability improvements, and operational readiness.
- Strong prioritization judgment for shared platform investments with competing stakeholder needs.
- Exceptional written and verbal communication, including explaining technical tradeoffs to engineers and senior leaders.
- Collaborative, low-ego working style and willingness to understand technical problems deeply.
- Data-informed decision-making using metrics related to reliability, security, adoption, developer experience, and efficiency.

## Compensation & Benefits
- New York City base salary: **$125,000-$145,000**.
- May be eligible for a company incentive bonus.
- Medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability.
- Infertility support, WPATH-aligned transgender health benefits, and an Employee Assistance Program.
- Transit benefits, FSA and HSA options.
- Equity for all employees, including new-hire and refresher grants.
- Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in the sixth year.
- Company-paid professional coaching.
- Day-one 401(k) match and matching on qualified student loan payments.

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