# Legal Operations

**Company:** [Column](https://hotfix.jobs/companies/column)
**Location:** San Francisco, CA
**Role:** Legal
**Salary:** $180k – $235k/yr
**Experience:** 7+ years
**Skills:** clm systems, knowledge management, AI Workflows, Data Analytics, Dashboards, contract lifecycle management, outside counsel management, legal technology, Project Management, Process Improvement
**Posted:** 2026-07-28

> Build and transform legal operations for a regulated fintech bank using AI-native tools and first-principles thinking. Own operating model, legal tech roadmap, CLM, knowledge management, outside counsel, KPIs, and cross-functional processes to accelerate the lean legal team.

## Job Description

## What you'll do

### Build the Legal Operating Model
- Assess the current state of Legal’s operations, define the target operating model, and build toward it with urgency.
- Build and run the operational cadences — intake SLAs, approval gates, cross-functional handoffs with Growth, Compliance, and Finance — that keep the function fast and accountable.
- Develop KPIs, dashboards, and reporting mechanisms that give the General Counsel and leadership actionable insight into team performance, deal volume, cycle times, and operational health.
- Identify operational bottlenecks proactively and implement scalable process improvements — if a task takes days today, it should take minutes after you’re done with it.

### Own Legal Technology & AI
- Audit existing tools, identify gaps, and develop a legal technology roadmap covering intake and workflow, CLM, e-billing, knowledge management, and AI-assisted workflows.
- Design and build AI-assisted and agentic workflows using the Bank’s tools to build your own dashboards, playbooks, redlining tools, and databases.
- Partner with the Bank’s Business Operations team to drive the same rigor and tech-forward approach within Legal as everywhere else in the Bank.
- Own adoption, training, and change management for new tools and processes.

### Contract Lifecycle & Knowledge Management
- Own the legal side of contract lifecycle management — intake, routing, templates, repository, and reporting — in close coordination with Growth and Finance.
- Design and run the legal intake and triage workflow, continuously improving how requests are classified, drafted, reviewed, and closed.
- Own knowledge management: keep playbooks, briefs, and templates current, versioned, and findable; make them the source of truth for the team and the business.
- Develop and maintain processes for documentation management and retention, including operational guidelines, best practices, and training materials.

### Outside Counsel & Financial Operations
- Manage outside counsel operations and the legal budget.
- Review, modify, and enforce billing guidelines; audit spend and drive cost rigor across external legal relationships.
- Collaborate with Finance on budgeting, forecasting, and spend reporting; surface actionable insights from legal spend data.
- Develop frameworks for strategic firm and vendor selection, utilization, and performance management.

## What you'll need to be successful
- 7+ years in legal operations at a high-growth technology company or financial institution
- A builder’s mentality. AI-native, first principles approach to building tools and systems
- Creativity to evaluate what we do today, what’s important to the business, and what will make us better (not cookie-cutter solutions)
- Hands-on experience with CLM systems, knowledge management, outside counsel management
- Strong data and analytics skills — build dashboards and metrics that leadership actually uses, and make decisions from data
- Strong cross-functional operator who can work across Legal, Risk, Compliance, Finance, Engineering, and Growth and drive adoption without direct authority
- Hyper-organized project manager: comfortable juggling multiple concurrent workstreams, surfacing tradeoffs early, driving accountability, and knowing when to escalate
- Scrappy, roll-up-your-sleeves attitude with zero ego about getting hands dirty — and a positive, get-it-done disposition that inspires the people around you

## What you'll get from us
- Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents
- Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 401k plan, including self-directed brokerage options
- Flexible time-off policy - take the time off that you want and need to relax and recharge
- 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- Up to $4,500 in annual reimbursements for backup childcare
- Catered lunches and dinners for SF employees
- Commuter benefits, including paid transportation to-and-from the office
- Regular team building events, including annual offsite

**Pay transparency:** The annual US base salary range for this role is $180,000 - $235,000 + equity.

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