# Senior Product Designer, Client Management

**Company:** [Headway](https://hotfix.jobs/companies/headway)
**Location:** New York, NY, San Francisco, CA, Seattle, WA
**Role:** Product Design
**Salary:** $180k – $225k/yr
**Experience:** 5+ years
**Skills:** Product Design, Interaction Design, Visual Design, User Research, google calendar oauth, Claude Code, Cursor, magicpatterns, helix design system, Data Analysis
**Posted:** 2026-08-04

> Lead product design for Headway’s provider-facing calendar, scheduling, messaging, and client management experiences. The role requires 5+ years of product design experience, strong systems and interaction craft, cross-functional collaboration, and comfort prototyping with AI tools.

## Job Description

## Responsibilities
- Own calendar and scheduling experiences, including availability, booking, rescheduling, Google Calendar OAuth, time zones, conflicts, and edge cases.
- Design provider–patient messaging, attachments, and notification and reminder systems.
- Identify and resolve high-value usability issues across scheduling, messaging, and related provider workflows.
- Ensure scheduling and messaging are coherent with client lists and profiles in partnership with Product.
- Conduct provider research with support from the research team.
- Raise the craft bar and contribute scheduling and messaging patterns to the Helix design system.
- Use AI tools such as Claude Code, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code.
- Partner cross-functionally with Product, Engineering, and Data to build alignment and drive momentum.

## Requirements
- 5+ years of product design experience.
- Experience designing complex, workflow-heavy product surfaces.
- Exceptional visual and interaction design craft, including attention to edge cases and states.
- Systems-thinking ability to shape messy, multi-state problems into coherent experiences.
- Data-informed approach combining qualitative and quantitative insights.
- Strong cross-functional collaboration skills.
- Comfort with AI prototyping tools, including Claude Code, Cursor, and MagicPatterns.

## Compensation & Benefits
- Base pay range: **$180,000–$225,000**.
- Equity compensation.
- Medical, dental, and vision coverage.
- HSA/FSA.
- 401(k).
- Work-from-home stipend.
- Therapy reimbursement.
- 16-week parental leave for eligible employees.
- Carrot Fertility annual reimbursement and membership.
- 13 paid holidays and a holiday break between December 25 and December 31.
- Flexible PTO.
- Employee Assistance Program.
- Training and professional development.

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