# Global Onboarding

**Company:** [ElevenLabs](https://hotfix.jobs/companies/elevenlabs)
**Location:** Unspecified
**Role:** People Ops
**Skills:** onboarding programs, process building, operational management, feedback analysis, wiki documentation
**Posted:** 2026-07-30

> Own and continuously improve ElevenLabs' global onboarding program from offer acceptance through ramp-up. Design scalable processes, materials, and metrics in partnership with People, IT, and business leads to ensure new joiners in every timezone are productive and connected quickly.

## Job Description

## Responsibilities
- Own the global onboarding program end-to-end, including pre-boarding communications, first day experience, first-30/60/90 day frameworks, and onboarding feedback.
- Partner with People Operations & IT to ensure all operational onboarding steps (system access, equipment, compliance documentation) are completed seamlessly across every region.
- Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program.
- Design and maintain onboarding materials such as welcome tasks, wiki documentation, and Leads resources that stay current as the company evolves.
- Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics.

## Requirements
- Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company, ideally with a global or multi-regional workforce.
- Strong operational instincts - enjoy building processes that scale, not just one-off experiences.
- Highly organised with excellent attention to detail; able to manage multiple simultaneous new joiner cohorts without anything slipping.
- Collaborative and empathetic communicator - understand that great onboarding is as much about how people feel as what they know.

## Nice-to-Haves
- Experience in fast-moving environments with impact (no formal experience, certifications or degrees required).

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