# Travel Security Manager - APAC

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** Unspecified
**Role:** Business Operations
**Experience:** 8+ years
**Skills:** Travel Risk Management, Corporate Security, Risk Assessment, Incident Response, Crisis Management, Traveler Tracking, Intelligence Analysis, Mass Communication Platforms, Case Management, Provider Management, Iso 31030, Workflow Automation, Artificial Intelligence, Data Analysis
**Posted:** 2026-07-24

> Leads OpenAI’s APAC travel security program, managing risk assessments, traveler support, incident response, crisis operations, and external providers. Requires 8+ years of corporate travel security experience, broad APAC operating knowledge, strong analytical judgment, and the ability to advise senior stakeholders.

## Job Description

## Responsibilities
- Own day-to-day travel security operations across APAC, including high-risk travel reviews, traveler briefings, monitoring, escalation, incident response, and traveler accountability.
- Produce intelligence-led risk assessments, advisories, decision briefs, and mitigation options for employees and senior stakeholders.
- Monitor geopolitical, security, health, environmental, and transport risks with intelligence analysts and external providers, translating developments into operational decisions.
- Lead responses to medical emergencies, security incidents, natural disasters, civil unrest, airspace or transport disruption, and other traveler-affecting events.
- Maintain regional procedures, playbooks, decision triggers, communications, training, exercises, and after-action reviews.
- Support company events, strategic meetings, executive travel, and other business activities requiring coordinated travel security planning.
- Manage travel risk, medical and security assistance, intelligence, secure transport, and other specialist providers, including service quality and performance reviews.
- Use travel management, traveler tracking, mass communication, intelligence, and case-management tools while maintaining data quality, privacy, access controls, and operational resilience.
- Partner with travelers and business teams to deliver proportionate, practical security measures.
- Use metrics, operational reviews, automation, and governed AI tools to improve service quality, consistency, speed, and scale.

## Requirements
- 8+ years of directly relevant experience in corporate travel security or travel risk management, including recent ownership of a regional or global program.
- End-to-end ownership of travel security operations, including risk assessment, pre-travel preparation, high-risk travel, active-trip monitoring, traveler tracking, emergency assistance, incident response, and crisis support.
- Substantial operating experience across multiple APAC subregions, with the judgment to adapt global standards to different legal, cultural, infrastructure, and risk environments.
- Experience leading significant traveler incidents and complex, fast-moving crises involving incomplete information and multiple stakeholders.
- Strong analytical skills and the ability to translate intelligence into recommendations, decision points, traveler communications, and operational actions.
- Hands-on experience with travel management data, traveler tracking or mass communication platforms, medical and security assistance services, intelligence tools, and related workflows.
- Experience managing external providers and collaborating across global, cross-functional, and geographically distributed teams.
- Excellent written and spoken English, including the ability to brief senior leaders and communicate calmly with travelers under pressure.
- Sound judgment, discretion, independence, and effective escalation skills.

## Nice to Have
- Deeper operating experience in East Asia or professional capability in an additional APAC language.
- Experience applying ISO 31030 or a comparable travel risk management framework.
- Practical experience using data, workflow automation, or AI-assisted tools to improve travel security operations with appropriate validation and human oversight.

## Compensation and Benefits
- Regional and international travel is required and is expected to comprise approximately 25% of the role.

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