# Strategic Solutions Director

**Company:** [Axion](https://hotfix.jobs/companies/axion)
**Location:** New York, NY
**Role:** Account Management
**Salary:** $195k – $225k/yr
**Experience:** 4+ years
**Skills:** Account Management, Customer Success, Strategic Planning, Executive Relationship Management, Pilot-To-Production, Cross-Functional Collaboration, Revenue Growth, Renewals, Expansion, Commercial Strategy
**Posted:** 2026-05-11

> Owns senior customer relationships, drives renewals, expansions, and revenue growth for AI manufacturing platform accounts. Leads pilot-to-production transitions and cross-functional orchestration with 4-8+ years in account management or customer success.

## Job Description

## Key Responsibilities
- Own senior customer relationships and account strategy end to end.
- Drive commercial outcomes including renewals, expansion, and revenue targets.
- Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
- Orchestrate cross-functional alignment across the account and manage junior resources.

## Requirements
- 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
- Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth.
- Track record of managing senior executive relationships at complex organizations.
- Experience leading pilot-to-production conversions in enterprise or industrial environments.
- Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
- Strong commercial instincts and the ability to build and execute account strategies independently.
- Manufacturing, supply chain, or industrial AI experience is a plus.

## What We Offer
- Work with cutting-edge AI technology making a tangible impact in manufacturing
- Collaborative, mission-driven team and supportive leadership
- Generous time off
- Competitive compensation, equity, and benefits
- Lunch stipend

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**Apply:** https://hotfix.jobs/jobs/d33a365d-b6c2-49d3-adf6-6aa1f19efb15
**Canonical:** https://hotfix.jobs/jobs/d33a365d-b6c2-49d3-adf6-6aa1f19efb15