# Director of Professional Services - High Tech

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** Redwood City, CA, California
**Role:** Other
**Salary:** $190k – $224k/yr
**Experience:** 7+ years
**Skills:** Professional Services, Management Consulting, Saas Implementation, Process Mining, Process Intelligence, Team Leadership, P&L Management, Services Sales, Stakeholder Management, Business Acumen
**Posted:** 2026-07-06

> Lead the Professional Services practice for the High Tech vertical at Celonis. Own strategy, delivery excellence, services sales, and a team of 10+ consultants/project managers to drive customer value and platform adoption.

## Job Description

## Strategic Practice Leadership
- Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the High Tech services practice.
- Maintain accountability for the High Tech Services resource forecast, balancing cost, quality, and speed.
- Drive the development of High Tech-specific delivery assets and solutions. Define service delivery strategies for new products.

## Delivery Excellence & Value Realization
- Serve as the Services Project Sponsor for your portfolio, performing ongoing health checks to govern scope, schedule, and budget.
- Drive a value-focused mindset across the team, ensuring every implementation delivers rapid, measurable ROI.
- Own customer health across the High Tech sub-region. Engage directly with customer stakeholders to mitigate risks and drive success initiatives.

## Services Sales & Growth
- Own the scoping and selling of Services deals within the High Tech vertical, including complex or strategic engagements.
- Proactively review your customer portfolio to identify opportunities for Services that drive further value and user adoption.
- Build strategic relationships with key partners in the region to support co-delivery models.

## People & Team Development
- Recruit, mentor, and develop a diverse, high-performing team of 10+ Consultants and Project Managers.
- Identify high potential individual contributors and effectively manage team performance.
- Role model the "Best Team Wins" mindset. Foster an inclusive environment that encourages open feedback, resilience during change, and continuous professional growth.

## Qualifications
- 7+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the High Tech industry.
- 5+ years of leadership experience managing teams, with a track record of recruiting, motivating, developing, and retaining top talent.
- Experience creating and executing business plans (1-2 year horizon) and managing a P&L or services forecast.
- Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
- Deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS.
- Ability to understand the Celonis Platform (or similar Process Intelligence technologies) at a level required to lead and direct technical consultants.
- Excellent written and verbal communication skills, with the ability to influence stakeholders at the Senior/Executive level.

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