# Strategic Account Executive 4

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Account Executive
**Salary:** $132k – $184k/yr
**Experience:** 5+ years
**Skills:** Salesforce, Account Management, Strategic Sales, Relationship Management, Forecasting, Cross-Functional Collaboration, Consultative Selling, Pipeline Management, Revenue Growth, Financial Modeling
**Posted:** 2026-06-12

> Lead strategic relationships with enterprise Retail customers, driving revenue growth through consultative sales of Twilio's messaging, voice, and email services. Requires 5+ years sales experience including 1+ year in major/strategic accounts.

## Job Description

## Responsibilities
- Manage and expand some of our most important Retail customer accounts.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
- Partner closely with other Twilio teams to identify new revenue opportunities within your Retail account portfolio.
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
- Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.

## Requirements
- 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for relationship management, cross sells, upsells and solutions consulting.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define process and build programs.
- Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
- Excellent verbal and written communication skills.
- Bachelor’s Degree or equivalent years of experience.

## Nice-to-Haves
- Deep experience dealing with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
- Deep experience selling to the Retail vertical with a track record of success negotiating agreements.
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
- Software, SaaS, CPaas or PaaS selling experience.

## Compensation & Benefits
- This role is eligible to earn commissions.
- This role may be eligible to participate in Twilio’s equity plan.
- All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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