# Chief of Staff, Head of Legal Ops

**Company:** [Chime](https://hotfix.jobs/companies/chime)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $148k – $205k/yr
**Experience:** 10+ years
**Skills:** legal operations, Budget Management, vendor negotiation, contract lifecycle management, e-billing, matter management, KPI Tracking, Strategic Planning, outside counsel management, subpoena response, regulatory inquiries, Executive Communication, Compliance, Security
**Posted:** 2026-08-03

> Leads executive strategy and the operational backbone of a legal department, overseeing planning, workflows, budgets, vendors, metrics, and government-request response. Requires 10+ years across chief of staff, legal operations, consulting, or legal roles, plus strong financial, communication, and judgment skills.

## Job Description

## Responsibilities
- Serve as a trusted advisor and thought partner to the legal leadership team, aligning strategic priorities.
- Drive cross-functional initiatives from planning through execution and hold stakeholders accountable for deadlines and deliverables.
- Prepare materials for team and leadership meetings and communications.
- Manage meeting, offsite, and strategic planning cadences.
- Develop and track KPIs and metrics for legal department performance.
- Design, implement, and improve legal department processes, workflows, and systems, including matter management, contract lifecycle management, and e-billing.
- Own the legal department budget, including forecasting, spend tracking, and outside counsel fee management.
- Manage outside counsel and legal vendor relationships, including rate negotiation and performance evaluation.
- Manage law enforcement and government request response processes, including intake, triage, and responses to subpoenas, warrants, and other requests.
- Support legal team hiring, onboarding, and resource planning.
- Partner with legal, compliance, and security teams on complex or sensitive requests.

## Requirements
- 10+ years of experience in a combination of chief of staff, legal operations, management consulting, or law firm/in-house legal roles.
- Ability to manage and collaborate with team members at all levels with professionalism, discretion, and sound judgment.
- Strong financial acumen, including budget management and vendor negotiation.
- Familiarity with legal technology platforms, including CLM, e-billing, and matter management systems.
- Exceptional communication skills and the ability to synthesize complex information for executive audiences.
- Ability to operate independently, prioritize effectively, and drive results in ambiguous environments.

## Nice-to-Haves
- Experience managing law enforcement or government request response processes, including subpoenas, warrants, and regulatory inquiries.

## Compensation and Benefits
- Base salary: **$148,000.00–$205,000.00**.
- Eligible for a bonus, competitive equity package, and benefits.
- Four days per week in the office and Fridays from home for employees near an office; fully remote work is available through the company's remote program.
- Backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- Comprehensive health, financial, and wellbeing benefits.
- Generous vacation policy and company-wide paid days off.
- Annual wellness stipend.
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
- Family planning reimbursement.
- Community volunteering time-off benefit.

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