# Senior Manager, Procurement Operations - Hardware

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $216k – $240k/yr
**Experience:** 7+ years
**Skills:** Procurement Operations, P2P, Supply Chain Operations, ERP Systems, Oracle, Coupa, SAP, NetSuite, Jira, Servicenow
**Posted:** 2026-06-10

> Own procurement operations for hardware business units, leading request-to-PO workflows, supplier coordination, and process improvements. Requires 7+ years in procurement operations with hardware/goods experience and strong fiscal controls knowledge.

## Job Description

## Responsibilities
- Own procurement operations outcomes for assigned hardware business unit teams and serve as their primary Procurement Operations DRI.
- Redesign workflows, intake paths, routing logic, and operating rhythms so hardware procurement operations can scale without linear headcount growth.
- Lead hardware and goods procurement operations from request intake through PO creation, PO maintenance, supplier coordination, receiving readiness, and invoice-readiness handoffs.
- Drive alignment with hardware stakeholders to clarify requirements, resolve blockers, and keep procurement activity moving with the right level of control.
- Ensure requests and POs are complete, policy-aligned, audit-ready, and supported by clean operational data.
- Identify and resolve issues related to supplier setup, supplier requirements, PO structure, receiving, documentation, approvals, and downstream invoice matching.
- Balance urgent business needs with procurement controls, approval requirements, exception paths, and auditability.
- Work closely with Procurement subject area owners as a team to standardize workflows, intake requirements, operating rhythms, and metrics where practical.
- Identify repeatable work patterns, define system and process requirements, and help build scalable workflows, automations, controls, and reporting for assigned hardware business units.
- Build operating leverage through practical documentation, SOPs, playbooks, dashboards, templates, self-service guidance, intake logic, and AI-enabled workflow improvements that reduce repeated manual follow-up and recurring exceptions.
- Serve as the primary operational escalation point for assigned hardware business units, escalating risks early and driving issues through to clear resolution.

## Requirements
- 7+ years of procurement operations, P2P, supply chain operations, or related experience, ideally in hardware, goods, manufacturing, infrastructure, lab, data center, device, or similarly complex physical-goods environments.
- Strong working understanding of fiscal controls, accounting-adjacent procurement practices, invoice matching, accrual support, commitment visibility, and audit-ready documentation.
- Experience navigating request-to-PO operations, supplier workflows, PO maintenance, receiving dependencies, change management, and downstream invoice-readiness requirements.
- Understanding of how people, process, policy, systems, data, fiscal controls, and accounting outcomes holistically connect.
- Experience with procurement, intake, ERP, supplier, ticketing, and workflow platforms such as Zip, Oracle, Coupa, SAP, NetSuite, Jira, ServiceNow, or similar tools.
- Ability to balance speed and business enablement with strong operational controls, particularly when urgent execution is required.
- Comfort adapting to evolving policies, priorities, ownership structures, and operating models.
- Strong communication skills with business partners, Procurement peers, Finance, Legal, Security, Accounting, AP, and Systems teams.
- Ability to use data and metrics to improve cycle time, PO quality, exception rates, receiving readiness, invoice match performance, commitment visibility, accrual readiness, and downstream financial accuracy.
- Operator-builder mindset: can step into the queue when needed, identify recurring patterns, and translate them into scalable workflows, tools, automations, and operating improvements.

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