# Solutions Engineering Manager

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Remote
**Role:** Engineering Management
**Experience:** 5+ years
**Skills:** TCP/IP, DNS, Tls, Cloud Security, Edge Computing, MEDDPICC, Cloud, Security, Workers, Internet Protocols
**Posted:** 2026-04-21

> Leads Cloudflare's Associate Solutions Engineer program, designing curriculum, managing early-career talent, and aligning with sales needs. Requires 5+ years in technical enablement, program management, technical fluency in networking/security, and team leadership.

## Job Description

## What You’ll Do

- **Program Architecture**: Own the end-to-end ASE lifecycle, from onboarding and curriculum design to "graduation" into the field.
- **Pedagogical Leadership**: Build hands-on labs, certification paths, and competency-based assessments that validate both technical depth (Cloud, Security, Workers) and soft skills (Discovery, Demoing, MEDDPICC).
- **Stakeholder Alignment**: Act as the primary liaison between University Recruiting, Sales Leadership, and Global Enablement to ensure the program's output aligns with the business's hiring needs.
- **Coaching & Mentorship**: Provide direct management to a cohort of ASEs, offering structured feedback, career pathing, and performance coaching.
- **Operational Excellence**: Track and report on program KPIs, such as "Time to Productivity," graduation rates, and long-term retention of program alumni.
- **Culture Catalyst**: Instill Cloudflare’s values of curiosity and collaboration into our newest team members, setting the tone for their entire career.
- Identify best capability and align ASEs accordingly by working with respective leaders (Solution Engineer roles, BDR roles, Customer Success..etc)

## Requirements: What You Bring

- 5+ years of experience in Technical Enablement, Program Management, or customer-facing technical roles (SE, SA, or Professional Services).
- **Program Design Mastery**: Proven track record of building and managing "Academy-style" programs or large-scale technical training initiatives.
- **Technical Fluency**: 3+ years of experience with Internet protocols (TCP/IP, DNS, TLS), Cloud Security, or Edge Computing. You should be able to "talk shop" with engineers while teaching a beginner.
- **Instructional Mindset**: You don't just know the material; you know how to teach it. You have experience creating structured learning paths and hands-on lab environments.
- **Stakeholder Influence**: Ability to navigate a complex global organization and gain buy-in from senior Sales and Engineering leadership.
- **Leadership**: 2+ years of experience managing teams or leading high-impact cross-functional projects.
- **Sales Literacy**: Familiarity with modern sales methodologies (e.g., MEDDPICC, Command of the Message) and the ability to weave these into a technical curriculum.

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