# Commercial Trainer
**Company:** [Fareharbor](https://hotfix.jobs/companies/fareharbor)
**Location:** Denver, CO
**Salary:** $66K-$99K
**Experience:** 3+ years
**Skills:** CRM, Instructor-Led Training, Curriculum Development, Onboarding Program Management, Presentation Skills, Group Facilitation, Technical Aptitude, Lessonly, Training Content Management, Feedback Loop Development
**Posted:** 2026-06-24
> Own and deliver US commercial onboarding and ongoing training for Sales and Account Management teams. Requires 3+ years commercial training experience, client-facing background, CRM experience, and strong facilitation skills.
## Job Description
## Responsibilities
- Own the commercial employee onboarding program in the US
- Schedule new hire onboarding sessions, create training schedules, and coordinate session presenters
- Deliver instructor-led classroom training and onboarding curriculum to Sales & Account Management teams
- Ensure all commercial training materials are current; manage recurring updates for consistency and accuracy
- Catalog and promote user-created documentation and resources
- Create role-specific training materials for new hires through tenured staff
- Collaborate with managers to develop and implement curriculums for specific audiences; define and track measures of success
- Roll out new information and help commercial team members adopt new ways of working
- Maintain training tools: Training Content Drive, Lessonly, and Internal Help Pages
- Develop and maintain a feedback loop with the training team and new hires; review adjustments quarterly
- Generate training materials for new product releases; coordinate with regional leaders and product champions
- Empower new team members to be self-sufficient after 6 months (know where to look for answers and gain dashboard knowledge)
- Enable the Commercial team to demonstrate new features using live client examples or updated demo dashboards; may require coordination with Business Intelligence team

## Requirements
- 3+ years of experience working in commercial training, ideally having trained those working through the full customer lifecycle
- Experience working in a commercial, client-facing role (Sales, AM, etc.)
- Exceptional communication skills including clear and concise writing, engaging presentation style, and group facilitation skills
- Strong leadership and teamwork skills with demonstrated ability to collaborate across teams and roles
- Technical aptitude and ability to learn new softwares & programs
- Experience working within a CRM
- Background/experience in training, teaching, or education
- Ability to multitask across multiple projects and departments to meet deadlines
- Familiar with the Tourism Industry, specifically tours and activities

## Nice-to-Haves
- Experience with SaaS

## Compensation & Benefits
- $31.88–$47.82/hour, plus 10% bonus potential
- Medical, dental + vision coverage
- 26 vacation days, 10 sick days & 12 paid holidays per year
- Global leave benefit (22 weeks paid parental leave, 2 weeks paid grandparent leave, extended care and bereavement leave)
- Life insurance policy
- 401k + employer matching
- Social hours & events and team-building
- Educational Opportunities
- Wellness benefits (Headspace subscription & wellness webinars)
- Work-from-home assistance
- Hybrid friendly
- Paid volunteer hours
**Apply:** https://hotfix.jobs/jobs/commercial-trainer-at-fareharbor-f1d25dba-cad4-486e-ae71-7fe0c6eff61c
**Canonical:** https://hotfix.jobs/jobs/commercial-trainer-at-fareharbor-f1d25dba-cad4-486e-ae71-7fe0c6eff61c