# Principal Industry Strategist

**Company:** [Hi Marley](https://hotfix.jobs/companies/hi-marley)
**Location:** Boston, MA
**Role:** Product Management
**Salary:** $142k – $263k/yr
**Experience:** 8+ years
**Skills:** P&C Insurance, Customer Service Operations, Sales & Distribution, Product Strategy, Industry Strategy, Competitive Intelligence, Roi Frameworks, Packaging And Pricing, Artificial Intelligence, Automation, Proactive Communication, Self-Service, Market Analysis, Product Roadmap
**Posted:** 2026-07-29

> Leads industry discovery and strategic investment decisions for property and casualty insurance, translating customer insight, market intelligence, and operational expertise into product, pricing, and go-to-market direction. Requires 8–10+ years in P&C insurance strategy or advisory work and strong knowledge of Customer Service or Sales & Distribution.

## Job Description

## Responsibilities
- Lead structured industry discovery with property and casualty insurance carriers.
- Recommend product investment priorities using industry insight, ROI frameworks, and validated demand.
- Develop frameworks for evaluating industry opportunities, customer problems, and ecosystem partnerships.
- Serve as the external authority for Customer Service or Sales & Distribution, influencing analysts, industry bodies, and strategic partners through publications and conferences.
- Translate market trends, customer insights, and competitive intelligence into product and ecosystem strategy.
- Lead packaging and pricing for new products.
- Build cross-functional understanding of insurance challenges and Hi Marley’s service solutions across Product, Marketing, and Sales.
- Identify automation and proactive-communication opportunities, including AI-driven outreach, self-service, and event-triggered updates.
- Define strategies to reduce friction in communication among policyholders, carriers, and agents.

## Requirements
- 8–10+ years of experience in P&C insurance strategy, product strategy, or industry advisory roles.
- Deep expertise in P&C insurance Customer Service or Sales & Distribution operations, strategy, and performance metrics.
- Experience influencing product direction and enterprise-level investment decisions.
- Strong customer-facing communication, relationship-building, and executive storytelling skills.
- Analytical rigor with experience using data, ROI frameworks, and structured reasoning.
- Strong pattern recognition and problem-solving abilities.
- Familiarity with AI-driven applications or digital transformation in insurance.
- Experience scaling automation and proactive-communication strategies.

## Compensation & Benefits
- Annual base salary: **$142,000–$263,000 USD**.
- Equity grants for all employees.
- 4% matching 401(k) program.
- Medical, dental, vision, disability, and life insurance for employees working 30+ hours per week.
- Monthly wellness stipend.
- Paid parental leave.
- Flexible vacation policy.

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