# Outcomes Growth Strategy and Programs Lead

**Company:** [Notion](https://hotfix.jobs/companies/notion)
**Location:** San Francisco, CA
**Role:** Revenue Operations
**Salary:** $250k – $280k/yr
**Skills:** Business Operations, Gtm Operations, Cross-Functional Programs, Stakeholder Management, Analytical Problem Solving, Strategic Frameworks, Program Design, Executive Communication, Global Program Scaling, Customer Growth Strategies
**Posted:** 2026-07-31

> Lead growth strategy and programs for Notion's Outcomes organization to drive explosive, repeatable install-base growth. Design scalable cross-functional initiatives, operating cadences, and playbooks that improve retention, expansion, and adoption while partnering with regional and functional teams.

## Job Description

## Responsibilities
- Learn Notion's post-sales operating model, regional execution model, and current install-base growth priorities.
- Partner with RevOps, Data Science, Finance, Sales, Outcomes, and Services leaders to develop a practical view of the key drivers and leading indicators behind retention and expansion.
- Identify a focused set of priority growth programs or plays to support the business in the near term.
- Build the initial program plans, success metrics, stakeholder map, and operating cadence for those priority initiatives.
- Partner with regional teams to understand how global programs should be adapted for local execution.
- Create clear documentation, field-facing materials, and executive-ready updates that help teams align and act.
- Establish a repeatable rhythm for reviewing progress, capturing learnings, and improving.

## What You'll Achieve
- Help build a clear, shared view of the drivers behind expansion and adoption across Notion's customer base.
- Design and scale global programs that support customer adoption, value realization, cross-sell, upsell, and durable growth.
- Partner with regional and functional leaders to turn local learnings into repeatable playbooks, programs, and operating cadences.
- Create measurement, reporting, and review mechanisms that help teams understand what is working and where to focus.
- Support the design of customer growth motions that connect Sales, Services, and Partners.
- Help codify best practices so growth becomes part of the standard operating rhythm, not a set of one-off campaigns.
- Bring structure to ambiguous, cross-functional initiatives and drive them from idea to operational execution.

## Skills You'll Need
- Experience in management consulting, investment banking, business operations, or post-sales GTM operations.
- Strong analytical and structured problem-solving skills; ability to turn ambiguous business questions into clear frameworks, insights, and recommendations.
- Proven ability to design and manage cross-functional programs from strategy through execution.
- Strong stakeholder management across senior leaders and operating teams, with the ability to align people around a shared plan.
- Excellent written communication, including crisp strategy docs, program plans, executive updates, and field-facing materials.
- Comfort working in a global organization where programs need a strong central strategy and room for regional adaptation.
- Ability to operate autonomously, prioritize effectively, and bring structure to fast-moving, ambiguous work.
- Strong business judgment and curiosity about what drives customer adoption, retention, and expansion.

## Nice to Haves
- Familiarity with usage-based, consumption-based, or product-led growth models.
- Experience building or scaling global programs across multiple regions or customer segments.
- Exposure to pricing, packaging, services, partners, or monetization initiatives.

## Compensation
For roles based in San Francisco, the estimated base salary range for this role is $250k - $280k per year.

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