# Customer Marketer

**Company:** [Cognition](https://hotfix.jobs/companies/cognition)
**Location:** San Francisco, CA
**Role:** Product Marketing
**Experience:** 2+ years
**Skills:** Storytelling, Content Creation, Co-Marketing, Video Production, Event Marketing, Email Marketing, Paid Digital Marketing, Customer Relationship Management, Stakeholder Management, Website Development
**Posted:** 2026-03-26

> Creates compelling customer stories and co-marketing campaigns showcasing AI agent impact across industries. Builds customer relationships, produces multi-media content, and supports sales with proof points. Requires 2+ years marketing experience and strong storytelling skills.

## Job Description

## Responsibilities
- Build and nurture relationships with customers
- Create co-marketing campaigns that are mutually beneficial, to both the customer, and to Cognition
- Produce compelling customer stories across multiple media including video, longform content, event talks, and photography
- Overhaul our customer story hub on our website to be more visually compelling and navigable
- Develop industry-specific proof points and materials for our industry sales teams
- Partner with Revenue Marketing to amplify customer stories across a variety of channels, including events, email, and paid digital channels
- Manage production agencies for campaign creation
- Build relationships with sales reps who own accounts to shepherd stories across the finish line
- Enable sales reps on using stories to close deals

## Requirements
- 2+ years in B2B / B2C marketing or demand gen experience, or in a role that involves community and storytelling (like early-stage venture)
- Excellent written and verbal storytelling abilities
- Track record of creating compelling content across mediums
- Natural ability to build relationships with customers
- Ability to go deep enough technically to tell engineering stories - but you don’t need to be deeply technical, yourself
- Highly organized and good at wrangling stakeholders
- Desire to work hard
- Willingness to travel onsite to customers for shoots, around the US and internationally

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