# Senior Platform Manager, Payment Platform Accounts

**Company:** [Airbnb](https://hotfix.jobs/companies/airbnb)
**Location:** Remote
**Role:** Product Management
**Salary:** $179k – $207k/yr
**Experience:** 7+ years
**Skills:** Product Management, payment platforms, Fintech, identity workflows, Compliance, fraud prevention, api products, digital wallets, multi-rail payment processing, ai prototyping
**Posted:** 2026-07-24

> Senior Platform Manager owning strategy, roadmap, and execution for Airbnb's Payment Accounts platform. Build foundational capabilities in digital wallets, identity, and payments for guests and hosts while partnering cross-functionally with Trust, Compliance, and engineering teams.

## Job Description

## Responsibilities
- Own payments requirements with Trust, Guest & Host, and Compliance teams.
- Execute on logical account structures and external account orchestration in support of payments use cases.
- Partner on account receivables and loss-reduction initiatives to improve user experience, operational clarity, or risk outcomes.
- Evaluate account-related user data to understand evolving behaviors and needs related to payment activity and management.
- Use data signals related to payment preferences to deepen the passport profile (identity graph) and reduce false positive risk and compliance actions.
- Resolve account frictions and compliance information requests.
- Manage ongoing transparency and various business-related information and points of contact to reduce downstream friction or unnecessary account restrictions.
- Manage account access among several different users with access to data, actions, and payment methods.
- Define and build new platform capabilities and initiatives from the ground up for Payment Accounts.
- Shape the product vision, strategy, and roadmap for the Payment Accounts area.
- Lead execution of cross-functional initiatives with partner teams across Payments, Trust, Guest & Host, and Compliance.
- Partner with cross-functional team of engineers, designers, data scientists, marketplace businesses, and operations to build and scale capabilities.
- Work closely with external enterprise partners and identity stakeholders to understand needs and ensure business impact.

## Requirements
- 7+ years of experience building payment platforms or fintech products in a product management role, with a track record of owning strategy, roadmap, and execution.
- Demonstrated experience building enterprise or B2B2C products for large marketplaces, including deep understanding of identity workflows, compliance requirements, and fraud & losses.
- Experience building or managing API-based products and developer-facing platforms, with the ability to engage credibly with engineering teams and external developer partners.
- Experience contributing to products that serve users across multiple geographies, currencies, or regulatory environments.
- Ability to define a clear product area strategy, success criteria, and roadmap, and align cross-functional partners around priorities and tradeoffs.
- Exceptional prioritization and decision-making skills: able to make clear tradeoffs and communicate rationale to stakeholders at all levels given competing needs and limited resources.
- Ability to build strong partnerships inside and outside the Product organization, including with operations, compliance, finance, legal, and external enterprise customers.

## Nice-to-Haves
- Technical background with domain experience in multi-rail payment processing & operations.
- Experience with payments and risk losses.
- Experience scaling digital wallets and identity services.
- Experience at a consumer marketplace or two-sided platform with both B2B and B2C product surface areas.
- Experience with AI prototypes in the product development process.
- Demonstrated ability to successfully scale products from 0 to 1, including building new product areas in ambiguous environments.

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