# Business Operations Lead

**Company:** [Patch](https://hotfix.jobs/companies/patch)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $155k – $210k/yr
**Experience:** 7+ years
**Skills:** Salesforce, Gong, Clay, Dust, Metabase, SQL, Revenue Forecasting, Pipeline Management, Data Governance, AI Workflows
**Posted:** 2026-06-25

> Build dashboards, AI-native workflows, and data infrastructure to drive GTM, Finance, and leadership decisions at a climate tech company. Requires 7+ years in business or revenue operations and fluency with Salesforce, SQL, and modern analytics tools.

## Job Description

## What you’ll tackle
- Be the business's source of truth: Build and maintain dashboards and reporting that give GTM, Finance, and leadership real-time visibility into what's working, what's at risk, and what decisions need to be made.
- Identify and close ownership gaps: Find the processes that fall between GTM, Finance, and Operations and design the system of record, the workflow, or the automation that resolves them.
- Lay the data governance foundation that makes AI-powered analysis reliable: unified infrastructure, quality inputs, and tools that share data rather than operate in silos.
- Build and deploy AI-native workflows across the revenue funnel: signal-based routing, GenAI-assisted pipeline inspection, agentic deal tracking, and automated data hygiene that doesn't burden reps.
- Partner closely with GTM, including revenue forecasting, quota and territory design, and pipeline health.
- Support the business planning cycle: Provide the data infrastructure, modeling, and operational analysis that underpins Annual Planning, headcount decisions, and goals tracking, so leadership can make faster, better-informed calls.

## What makes you a great match
- 7+ years in business operations, revenue operations, or GTM strategy at a high-growth company — you've seen what good looks like and know how to build toward it
- You've built and deployed AI-native workflows in a GTM or business operations context — not experimenting with AI, running it in production
- Fluent in modern GTM and analytics tooling (Salesforce, Gong, Clay, Dust, Metabase or equivalent) with strong opinions about how they should connect
- Comfortable with SQL and confident getting into the data yourself rather than waiting for an analyst
- You think cross-functionally by default — you don't just optimize the revenue funnel, you ask what's happening upstream and downstream of it
- You're comfortable with ambiguity and unfinished infrastructure — and you see a blank canvas as an opportunity, not a blocker
- You think like an owner: you bring solutions, name tradeoffs, and don't wait to be asked
- You communicate clearly and build trust across functions; you know that getting things done means bringing people with you

## What you’ll get
- Competitive salary and meaningful equity
- Onsite culture in San Francisco with annual global offsites for strategy and team bonding
- Unlimited vacation and generous parental leave
- Monthly wellness stipend (mental and physical)

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