# Senior Administrator - Business Systems

**Company:** [MongoDB](https://hotfix.jobs/companies/mongodb)
**Location:** Gurugram, India
**Role:** IT Support
**Experience:** 8+ years
**Skills:** Salesforce, Salesforce Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, Salesforce Security, Copado, Gearset, CI/CD, Git, Agentforce, Cursor, Claude Code, Salesforce Administration
**Posted:** 2026-08-12

> This senior Salesforce administrator will manage enterprise CRM configuration, security, governance, audit readiness, operational support, and declarative enhancements for the Sales organization. The role requires 8+ years of Salesforce administration experience, relevant certifications, and familiarity with CI/CD and AI-powered tools.

## Job Description

## Responsibilities
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
- Support DevOps and CI/CD activities, including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
- Support platform stability and day-to-day operations by troubleshooting issues, resolving user requests, and maintaining data integrity.
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
- Maintain documentation for system configurations, release activities, controls, support procedures, and governance practices.
- Research platform capabilities, best practices, and new Salesforce features to improve system effectiveness and administration maturity.

## Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience.
- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
- Required certifications: Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, and Salesforce Certified Sharing & Visibility Designer.
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
- Strong analytical, troubleshooting, communication, and collaboration skills.

## Compensation and Benefits
- MongoDB provides employee wellbeing support, employee affinity groups, fertility assistance, and generous parental leave policies.

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