# Rotational Development Program

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Chicago, IL
**Role:** Business Operations
**Experience:** 0+ years
**Skills:** Supply Chain Operations, AI, Low-Code Tooling, SQL, Workflow Automation, Lean Process Improvement, Customs Compliance, Account Management, Sales Engineering, Data Integrity
**Posted:** 2026-09-04

> An 18-month early-career program rotates participants through gateway operations, customs, and sales/account management while building AI, low-code, and process-improvement skills. Participants handle live global-trade work and complete a technical capstone before transitioning into operational, commercial, or engineering paths.

## Job Description

## Responsibilities
- Rotate through Gateway Operations (Air or Ocean), Customs, and Sales/Account Management, spending six months in each function.
- Execute shipment bookings, manage exceptions, and maintain shipment data integrity.
- Navigate customs regulations to ensure goods comply with international laws.
- Develop applied technical skills through SQL, workflow automation, AI and low-code tooling, and Lean process improvement.
- Perform go-to-market and client-facing work with increasing independence.
- Identify a business problem and build a tooling or process solution as a capstone project, presenting it to leadership.
- Prioritize high-volume work, operate with minimal supervision, and communicate clearly under pressure.
- Maintain a compliance-first approach in a regulated industry.

## Training and Development
- Complete an 18-month rotational development program with three six-month assignments.
- Earn certifications in AI and low-code tooling through foundational training, applied builds, and a capstone project.
- Receive support from rotation managers, program management, cohort sessions, and an alumni mentor community.

## Requirements
- On track to graduate or recently graduated.
- Interest in building a career at the intersection of supply chain operations and technology.
- Curiosity about AI and low-code tooling and willingness to develop practical proficiency.
- Ability to work independently, manage competing priorities, and communicate effectively under pressure.
- Interest in taking ownership of live client and business work.
- Compliance-first mindset.

## Career Paths
Graduates may progress primarily into Account Management, with potential paths into Automation Engineering, Forward Deployed Engineering/Consulting, Sales Engineering, Operations, Sales, or Customs.

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**Canonical:** https://hotfix.jobs/jobs/ccf9b356-e536-4790-8b67-0091c5394c3a