# Associate, Account Management

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Seoul, South Korea
**Role:** Account Management
**Experience:** 3+ years
**Skills:** Account Management, Freight Forwarding, Air Freight, Ocean Freight, Trade Advisory, Customs, Supply Chain, Sales, Client Onboarding, Nps, Quality Assurance, Forecasting, Negotiation, Presentation Skills, Regulatory Compliance
**Posted:** 2026-08-07

> The Associate, Account Management role grows strategic client relationships and revenue across Flexport’s freight-forwarding and supply-chain services in Korea and APAC. It requires 3–5 years of account management experience, strong cross-functional collaboration, communication, negotiation, and compliance capabilities.

## Job Description

## Responsibilities

- Develop and launch solutions for complex global freight-forwarding clients.
- Grow services across Flexport’s portfolio, including Air, Ocean, Trade Advisory, Customs, and Control Tower.
- Partner with global sales teams across the US, Europe, and APAC to identify expansion opportunities and increase share of wallet.
- Collaborate with Gateway Operations, Procurement, Fulfillment, Planning, ProServe, Implementation, Legal, Industry SMEs, and Trade & Financial Services teams to execute client strategies.
- Drive sales in Korea through upselling, client application demonstrations, client onboarding coordination, and management of client operating procedures.
- Conduct business reviews for key clients, evaluate operational performance, and follow up on NPS to improve client satisfaction.
- Oversee account-level quality assurance through metrics evaluations, volume forecasting, and discrepancy resolution.
- Build executive-level relationships with customer stakeholders and maintain partnerships with key decision-makers.
- Monitor industry and supply-chain developments and educate clients through periods of change.

## Requirements

- Bachelor’s or Master’s degree.
- 3–5 years of account management experience.
- Entrepreneurial mindset with a record of delivering innovation and driving results.
- Experience working in complex global organizations and collaborating cross-functionally.
- Experience building global client relationships and growing strategic partnerships.
- Strong strategic thinking, planning, and execution skills.
- Excellent written, verbal, phone, presentation, and virtual communication skills.
- Exceptional negotiation and problem-solving abilities.
- Understanding of global business cultures and adaptable communication styles.
- Collaborative approach with strong internal and external relationship-building abilities.
- High integrity and ethical standards.
- Compliance-first mindset in a highly regulated industry.

## Similar jobs

- [Account Manager](https://hotfix.jobs/jobs/6e5552da-c8ed-457b-b350-f3824d676638) - Prompt Health - Remote - $100k – $100k/yr
- [VIP Account Manager](https://hotfix.jobs/jobs/a619d168-1583-4bf4-bc82-881b4e090d50) - Phantom - Remote - $75k – $100k/yr
- [Account Manager, Commercial](https://hotfix.jobs/jobs/1a3a863a-fd30-4880-b438-5b9825b5efcb) - PandaDoc - Remote
- [Sales Manager, Mid Market Expansion](https://hotfix.jobs/jobs/5615c57c-e69d-48e9-bd41-788fa324df13) - Scribe - Remote - $200 – $280k
- [Sales Manager, Public Sector](https://hotfix.jobs/jobs/6801d56a-e198-4711-b5b9-1d7ff41dc42a) - Harvey - Remote - $400k – $440k/yr

**Apply:** https://hotfix.jobs/jobs/cbe8fe88-1cca-4501-a6b3-bc4043cca5c1
**Canonical:** https://hotfix.jobs/jobs/cbe8fe88-1cca-4501-a6b3-bc4043cca5c1