# AI Quality Operator

**Company:** [Neon Health](https://hotfix.jobs/companies/neon-health)
**Location:** San Francisco, CA
**Role:** QA Engineering
**Salary:** $59k – $136k/yr
**Experience:** 0+ years
**Skills:** AI Agents, Conversational AI, Transcript Review, Call Recordings, Quality Assurance, Issue Labeling, Root Cause Analysis, Phone Call Analysis, Ai Output Review, Ai Improvement Suggestions
**Posted:** 2025-08-26

> Reviews AI agent outputs like phone call transcripts and recordings to identify issues, label them, and suggest improvements for better performance in healthcare automation workflows. Requires detail-orientation, speed, rigor, and comfort with technical systems in fast-paced environments.

## Job Description

## Responsibilities
- Review transcripts and recordings of AI agents' phone calls
- Understand issues that arose during calls
- Label and document those issues
- Provide suggested guidance on how to improve AI agents going forward

## Requirements
- Detail-oriented with outstanding attention to detail
- Ability to execute with speed and urgency
- Rigorous: investigate and deeply understand problems, identify root causes
- Growth mindset: curious, experimental, adaptable
- Experience operating with excellence in fast-paced, dynamic environments
- Early career with demonstrated talent, hustle, and creativity
- Comfortable with technical systems

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**Apply:** https://hotfix.jobs/jobs/cbda0ce9-f2ef-43c3-b894-324b86076a95
**Canonical:** https://hotfix.jobs/jobs/cbda0ce9-f2ef-43c3-b894-324b86076a95