# Processor Implementation Manager

**Company:** [Chime](https://hotfix.jobs/companies/chime)
**Location:** New York, NY, San Francisco, CA
**Role:** Other
**Salary:** $130k – $180k/yr
**Experience:** 6+ years
**Skills:** SQL, Snowflake, Payment Operations, Reconciliation, Ach, Visa, Mastercard, Funds Flow, Settlement, Transaction Analysis, Cross-Functional Collaboration, Incident Response, Data Analysis
**Posted:** 2026-06-26

> Individual contributor managing payment processor implementations and migrations using advanced SQL and analytics to drive operational readiness, investigations, and cross-functional collaboration with Engineering, Accounting, and bank partners.

## Job Description

## In this role you can expect to

- Support complex processor implementations, migrations, and platform changes, ensuring operational readiness and clean handoff to steady-state owners — with data validation at every stage.
- Write sophisticated SQL queries to investigate transaction anomalies, support reconciliation research, and surface root causes across large, multi-rail datasets in Snowflake.
- Serve as a subject matter expert on ChimeCore payment flows, transaction lifecycles, and data models — and translate that expertise into clear, queryable logic others can rely on.
- Collaborate with bank partners and engineering on funds flow, reporting, and transaction investigations — bringing structured analysis and proposed resolutions, not just problem statements.
- Support Accounting, Audit, Risk, and Finance by interpreting platform behavior and transaction data to aid investigations and reporting.
- Participate in incident response and escalations by driving investigation, proposing hypotheses, and supporting remediation, with accountability shared across owning teams.
- Define expected versus anomalous processor behavior and contribute to the design of monitors and alerts in partnership with Engineering and Processor Operations.
- Perform advanced data analysis and SQL-based investigations to support reconciliation research root-cause analysis and be able to articulate the finding to a broader audience.
- Support Accounting, Audit, Risk, and Finance with platform behavior interpretation and transaction-level data — translating SQL output into business-ready findings.
- Act as a trusted analytical advisor to Implementation and Reconciliation Managers, providing implementation context grounded in data.

## To thrive in this role, you have

- 6+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc.
- Expert-level SQL skills — you write complex, optimized queries from scratch and are comfortable independently investigating large transactional datasets. Experience in Snowflake strongly preferred.
- Strong reconciliation knowledge and background.
- An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment.
- An understanding of ACH originations, returns, settlements and everything in between; AAP certification is a huge plus.
- Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement.
- Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work.
- Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations.
- A member obsessed mindset, eager to learn and improve the user experience.
- A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams.
- Excellent business acumen, communication skills and a self-starting attitude.

## Compensation and Benefits

- The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00.
- Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
- 401k match plus great medical, dental, vision, life, and disability benefits.
- Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off.
- 1% of your time off to support local community organizations of your choice.
- Annual wellness stipend to use towards eligible wellness related expenses.
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
- Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.

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