# Technical Delivery Manager

**Company:** [Reltio](https://hotfix.jobs/companies/reltio)
**Location:** New York, New Jersey, Massachusetts, Washington DC, North Carolina, Georgia, FL
**Role:** Technical Program Management
**Salary:** $114k – $211k/yr
**Experience:** 5+ years
**Skills:** Project Management, MDM, agile scrum, Java, rest, mulesoft, snaplogic, NoSQL, graph databases, ERP Systems, pmp
**Posted:** 2026-07-01

> Technical Delivery Manager leading Professional Services projects for Reltio's MDM platform. Manages multiple customer engagements end-to-end, leads cross-functional teams, ensures delivery quality and profitability, and builds executive relationships while identifying upsell opportunities. Requires 5-8 years experience with at least two full MDM implementations.

## Job Description

## Job Duties and Responsibilities
- Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs
- Adherence to The Reltio Way Delivery Methodology
- Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities
- Manage several engagements concurrently
- Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis
- Management of customer product issues and enhancement requests
- Infrastructure and platform oversight, including escalation of product issues
- Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed
- Develop meaningful, trusted relationships with partner resources
- Develop meaningful, trusted advisor relationships with Customer executives
- Communicate technical and business concepts to non-technical audiences
- Be the face of Reltio to each Customer on a day-to-day basis
- Identify upsell and cross-sell opportunities at your engagements
- Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice

## Skills You Must Have
- Bachelor of Science degree in Business, Engineering, or equivalent
- At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions
- Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent
- Technology experience or awareness in the following:
  - ERP, accounting systems, provisioning systems
  - MDM solutions
  - NoSQL, Graph databases, JSON
  - Web Services, XML, SOAP, REST
  - Cloud integration tools, including SnapLogic, Mulesoft, or Informatica
  - Object-Oriented software application design and development - Java
- Ability to travel up to 50% (Depends on the situation - some weeks 0%, some weeks 80%)
- Deep program/project management skills, including Agile Scrum
- Managing multiple customer projects simultaneously with onshore/offshore teams
- Excellent problem-solving, critical thinking, analytical, and development skills
- Master Data Management business use cases, capabilities delivered, value created, and opportunities uncovered
- Advanced analytics business use cases, capabilities delivered, value created, and opportunities uncovered
- Machine learning, artificial intelligence business use cases, capabilities delivered, value created, and opportunities uncovered
- Software as a Service / Cloud delivery

## Skills That Are Nice to Have
- Financial Force PSA knowledge a plus
- PMP Certification a plus
- MBA a plus

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