# Merchant Analytics Manager

**Company:** [Upside](https://hotfix.jobs/companies/upside)
**Location:** Austin, TX, Chicago, IL, Washington, DC, New York, NY
**Role:** Data Analytics
**Salary:** $123k – $155k/yr
**Experience:** 2+ years
**Skills:** SQL, Looker, Tableau, Python, Data Analysis, Data Visualization, Project Management
**Posted:** 2026-03-05

> Lead data analysis and merchant partner relationships to quantify Upside's business impact, drive product insights, and support strategy. Requires 2+ years in analytics/consulting, strong SQL skills, and excellent communication.

## Job Description

## What you’ll do
- Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions
- Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships
- Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplace
- Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools
- Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners
- Pioneer new data and analysis strategies as Upside expands our presence in growing verticals

## What you need
- 2+ years of experience in quantitative management consulting, data analytics, or a related role
- Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred
- Successful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanations
- Strong project management skills; can drive an analysis or broader cross-functional project from end-to-end
- Experience leading analysis that drives business decisions, and presenting analysis to key partners
- Experience using SQL to analyze and organize multiple large datasets
- Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not required
- Client-facing experience a plus but not required
- Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required
- Ability to work well in an ego-free, highly collaborative, and fast-paced startup environment

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