# Senior Software Engineer, Infrastructure

**Company:** [Retell AI](https://hotfix.jobs/companies/retell-ai)
**Location:** Redwood City, CA
**Role:** DevOps / SRE
**Salary:** $200k – $300k/yr
**Experience:** 3+ years
**Skills:** Kubernetes, Helm, Docker, AWS, Azure, GCP, Terraform, CI/CD, GitHub Actions, Gitlab Ci, Jenkins, Iac
**Posted:** 2025-08-12

> Owns build, release, and runtime infrastructure including CI/CD pipelines, Kubernetes orchestration, multi-cloud deployments, and compliance integrations for SaaS and on-prem environments. Requires 3+ years in cloud and container orchestration with production CI/CD experience.

## Job Description

## Key Responsibilities
- Own CI/CD end-to-end: design, implement, and operate pipelines with blue/green, canary, and phased rollouts; define graceful draining for HA systems.
- Architect, maintain, and harden **Kubernetes-based runtime** (Docker, Kubernetes, Helm), including multi-cluster and multi-tenant concerns.
- Manage cloud deployments across **AWS/Azure/GCP** and coordinate with on-prem infrastructure teams; standardize with IaC (e.g., **Terraform**).
- Implement robust observability (metrics, logs, traces), SLOs/error budgets, and automated rollback/one-click restore.
- Partner with compliance to integrate **SOC 2 / ISO 27001 / HIPAA** controls into pipelines (artifact signing, SBOMs, change management, access/keys).
- Deploy at customer sites (cloud or on-prem), collaborating with client teams for integration, runbooks, and handover.
- Lead incident response & postmortems; drive resilience, cost, and performance improvements.
- Document release processes and platform conventions; codify best practices into tooling and templates.

## Requirements
- 3+ years of deep experience with a major cloud (**AWS**, **Azure**, or **GCP**) and container orchestration (**Kubernetes**, **Helm**).
- Build production-grade CI/CD with **GitHub Actions** / **GitLab CI** / **Jenkins** (or similar), including complex rollout strategies.
- Have shipped both SaaS and on-prem solutions, navigating networking, security, and environment drift.
- Can integrate compliance and security into delivery (secret management, image signing, policy-as-code).
- Comfortable with networking fundamentals, security hardening, and performance tuning.
- Communicate clearly, move fast in ambiguity, and enjoy being the responsible adult in prod.

## Compensation
**Cash**: $200k - $300k
**Equity**: Meaningful Equity
**Location**: Redwood City, CA (100% Relocation Provided)

## Other Benefits
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit
- $200/month wellness reimbursement
- $300/month commuter reimbursement
- $75/month phone bill reimbursement
- $50/month internet reimbursement

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**Apply:** https://hotfix.jobs/jobs/ca4a24f5-5653-4eb6-99c0-871d5eb1c65d
**Canonical:** https://hotfix.jobs/jobs/ca4a24f5-5653-4eb6-99c0-871d5eb1c65d