# Member of Technical Staff, DevOps

**Company:** [Vapi](https://hotfix.jobs/companies/vapi)
**Location:** San Francisco, CA
**Role:** DevOps / SRE
**Salary:** $200k – $270k/yr
**Experience:** 5+ years
**Skills:** Pulumi, Argo CD, GitHub Actions, TypeScript, Go, Bash, Terraform, Docker, Kubernetes, EKS
**Posted:** 2026-06-03

> The Member of Technical Staff, DevOps will own progressive delivery, GitOps, and on-demand environment tooling to improve deployment safety and speed for engineering teams. This role requires a platform-as-a-product mindset and experience with infrastructure as code and CI/CD pipelines.

## Job Description

## Why We’re Hiring This Role:
Three of our worst recent incidents — Nov 29 config rollout, Dec 23 duplicate messages, Oct 13 egress proxy — were resolved by rollback. That’s the SDLC gap this role closes. Vapi engineers are your users, and the deploy pipeline, preview environments, cell-creation tooling, and oncall tooling are products with SLAs, docs, and feedback loops.

You’ll own progressive delivery (canary, blue/green, automated rollback, soak periods), the GitOps story across multiple clusters and regions, and the on-demand environment tooling that’s on the Q3 roadmap. Success is measured by how fast every other team ships safely.

## What You’ll Do:

*   **30 Day:** Get fluent in the Pulumi stacks, the ArgoCD setup, and GitHub Actions pipelines. Sit with engineers from agents and FDE teams to find the top 3 deploy pain points. Land a quality-of-life improvement to the deploy pipeline.
*   **60 Day:** Own progressive delivery end-to-end — canary, automated rollback, soak — for at least one critical service path. Ship the first version of cell-creation tooling or preview environments. Make the deploy pipeline measurably faster (lead time, MTTR for failed deploys).
*   **90 Day:** Roll out progressive delivery as the default across services. Establish SLAs and a feedback loop with engineering teams. Own the developer-platform roadmap and partner with Infra and SRE on cell creation, multi-region rollouts, and oncall tooling.

## Who You Are:

### Must-haves

*   You have a platform-as-a-product mindset — you treat internal engineers as customers, with SLAs, docs, and feedback loops, not tickets and ad-hoc help.
*   You’ve operated Pulumi (TypeScript) or Terraform at scale (40+ stacks, multi-region) and you’ve felt the pain when IaC sprawl gets ahead of you.
*   You’ve run ArgoCD or equivalent GitOps for deploying applications across multiple clusters.
*   You’ve built progressive delivery in production — canary, blue/green, automated rollback, soak periods. You can describe a real rollout that automated rollback caught.
*   You’ve designed CI/CD pipelines (GitHub Actions preferred) for many services and Dockerfiles, not just one repo.
*   You’ve built deploy tooling for on-demand environments — preview envs, dev deployments, or cell creation.

### Nice-to-haves

*   You’ve written Go for platform services (Vapi’s canary-manager is Go).
*   You’ve operated developer platforms at a mid-stage infra-heavy company or a DevEx team at a larger shop.

### Tech stack you’ll work in

*   **Languages:** TypeScript (primary, for Pulumi and tooling), Go (for canary-manager and platform services), Bash.
*   **IaC:** Pulumi (TypeScript) at scale (40+ stacks across regions), Terraform.
*   **GitOps and deploy:** ArgoCD (multi-cluster), GitHub Actions, 15+ Dockerfiles.
*   **Progressive delivery:** canary, blue/green, automated rollback, soak periods (canary-manager Go service).
*   **Orchestration:** Kubernetes on EKS (multi-cluster, multi-region).
*   **Vapi services you’ll touch:** canary-manager, cell-creation tooling, preview env tooling.

### Where you likely come from

Vercel, Render, Railway, Fly, Temporal, Cockroach (mid-stage infra-heavy), or DevEx/Platform teams at Stripe, Shopify, Airbnb, or Block.

**Weak fit:** classic AWS sysadmin, or someone whose CI/CD experience is mostly Jenkins GUI-level.

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**Apply:** https://hotfix.jobs/jobs/c99fed69-8e72-438a-9f3d-3e18894667e7
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