# Client Solutions Director

**Company:** [Chronograph](https://hotfix.jobs/companies/chronograph)
**Location:** Unspecified
**Role:** Customer Success
**Experience:** 8+ years
**Skills:** SaaS, Private Equity, Venture Capital, Private Credit, Account Management, Client Onboarding, Implementation, Portfolio Monitoring, Data Management, Financial Technology, Project Leadership, Client Relationship Management
**Posted:** 2026-07-23

> Leads end-to-end implementations and ongoing relationships for APAC private capital clients, while building Chronograph’s initial Singapore presence and regional operating model. Requires 8–12+ years of client-facing experience, private markets expertise, and an established Singapore/APAC network.

## Job Description

## Responsibilities

- Own end-to-end implementation and onboarding for new APAC clients, from operating model design through go-live.
- Serve as the strategic and day-to-day relationship owner for a portfolio of APAC clients, including GPs, LPs, sovereign wealth funds, fund managers, and institutional allocators.
- Drive account health and expansion conversations in coordination with global Account Management leadership.
- Act as the regional voice of the client, surfacing product feedback and market-specific requirements to Product and global Client Solutions leadership.
- Build and refine implementation and support playbooks suited to the APAC market and time zone.
- Represent Chronograph at client meetings, industry events, and prospect conversations, working closely with Sales.
- Help define hiring priorities, reporting structure, and operating model for the future APAC team.

## Requirements

- 8–12+ years of experience in client solutions, implementation, account management, or a related client-facing role at a private markets technology, SaaS, or private capital-focused firm.
- Ability to operate independently and build structure in a market without an existing local team or playbook.
- Established professional network across private capital markets in Singapore and the broader APAC region.
- Deep familiarity with private equity, venture capital, or private credit fund operations and reporting.
- Strong technical aptitude and comfort learning complex data platforms.
- Experience managing the full client relationship lifecycle, including implementation, ongoing support, and expansion.
- Flexibility to travel to New York annually, London biannually, and within APAC as needed.
- Existing legal right to work in Singapore without employer-sponsored work pass sponsorship.
- Strong analytical, project leadership, and communication skills.

## Nice-to-haves

- Experience with portfolio monitoring, data management, or financial technology platforms.
- Experience building or scaling a function, team, or market presence from an early stage.
- Positive attitude, sense of humor, and creativity.

## Compensation and Benefits

- Competitive salary.
- Variable compensation.
- Equity participation.
- Central Provident Fund (CPF) contributions.
- Skills Development Levy (SDL) contributions.
- Private health insurance.
- Unlimited and flexible vacation.
- Travel and transport allowances.
- Flexible work arrangements, including remote, in-person, and hybrid options.

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