# Business Development Representative, Emerging AI Products

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** Chicago, IL
**Role:** Sales Development
**Salary:** $83k – $100k/yr
**Experience:** 1+ years
**Skills:** Salesforce, Outreach, Cognism, ZoomInfo, LinkedIn Sales Navigator, Cold Calling, Email Prospecting, Social Selling, Pipeline Generation, Ai Products
**Posted:** 2026-04-13

> Generate pipeline for Intercom's emerging AI customer service products by prospecting new and existing customers via cold calling, email, and social. Requires 1+ years customer-facing experience, sales ambition, and interest in AI; hybrid in Chicago office 3 days/week.

## Job Description

## Responsibilities

- **Pipeline Generation**: Partner with Account Executives to build and prioritize highly strategic target account lists, including deep dives into firmographics, technographics, and intent data.
- **Customer Engagement**: Engage with new prospects and existing customers across the funnel, from first touch to adoption and expansion.
- **Multiple Sales Motions**: Operate across high velocity and complex sales cycles, coordinating with Account Executives.
- **Product Expertise**: Build deep knowledge of Intercom's Customer Agent and Sales Agent products to articulate value to prospects.
- **Cross-Functional Collaboration**: Work with Sales, Marketing, Product, and Customer Success to improve pipeline generation and conversion.

## Requirements

- Strong desire to build a career in Sales.
- 1+ year of customer-facing work experience (Sales or SaaS a plus).
- Comfortable working at pace in a high velocity environment.
- Prospecting skills: cold calling, email, social.
- Strong communication skills.
- Growth mindset, results oriented.
- Curiosity about AI in sales and customer service.

## Nice-to-Haves

- Bachelor's Degree preferred.
- Familiarity with SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator.

## Compensation

- Base salary: $40.10-$47.91 per hour (Greater Chicago Area).
- Incentive compensation: ~$25,020 - $29,896.
- Estimated OTE: $83,400 - $99,653.
- Eligible for overtime, corporate bonus, RSUs.

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