# Senior Program Manager, AI Enablement

**Company:** [Chime](https://hotfix.jobs/companies/chime)
**Location:** Chicago, IL, New York, NY, San Francisco, CA
**Role:** Technical Program Management
**Salary:** $138k – $190k/yr
**Experience:** 5+ years
**Skills:** Program Management, Project Management, AI Tools, Workflow Automation, Change Management, Jira, Asana, Notion, ChatGPT, Glean, Claude, Cursor, Gemini, Ai Governance, Responsible Ai
**Posted:** 2026-08-26

> Own cross-functional AI enablement programs that drive workflow transformation, adoption, behavior change, and measurable productivity outcomes. The role requires 5+ years of program or project management experience, hands-on AI workflow automation, and strong skills in operating distributed programs.

## Job Description

## Responsibilities
- Own cross-functional AI enablement programs end-to-end, including program design, operating cadence, stakeholder activation, and fluency outcomes.
- Investigate workflow problems and design programs and tools that address root causes.
- Partner with teams to design and build AI-enabled solutions.
- Define program health models, including success metrics, milestones, and status reporting.
- Drive adoption of AI-built tools and resources.
- Build self-serve enablement resources such as playbooks and golden paths.
- Lead change management through training, communications, and activation.
- Build documentation and governance into programs.
- Measure AI fluency, adoption, and productivity outcomes and report to leadership.
- Foster collaboration across Product, Engineering, Business Operations, and People teams.

## Requirements
- 5+ years of program or project management experience, preferably in a fast-paced technology environment.
- Experience turning ambiguous problems into programs with narratives, roadmaps, milestones, and operating cadences.
- Track record of driving behavior change and measurable outcomes.
- Hands-on experience building or automating workflows with AI tools.
- Experience owning large, distributed programs without direct authority over participants.
- Strong stakeholder communication and proactive status reporting.
- Experience defining program health models and measurement before launch.
- Comfort researching problems before designing solutions.
- Familiarity with productivity and workflow tools such as Jira, Asana, or Notion.

## Nice-to-haves
- Experience running ambassador, champion, or center-of-excellence programs.
- Background in enablement, learning and development, or change management in a technology environment.
- Experience in internal AI or enterprise AI adoption.
- Hands-on experience with ChatGPT, Glean, Claude, Cursor, or Gemini.
- Background in product operations, business operations, or technical program management.
- Working knowledge of AI governance or Responsible AI principles.

## Compensation and Benefits
- Base salary: $138,000–$190,000 annually.
- Eligibility for bonus, competitive equity, and benefits.
- Benefits include health, financial, wellbeing, commuter, backup care, vacation, paid parental leave, family planning reimbursement, and an annual wellness stipend.
- In-office employees generally work four days per week in the office and Fridays from home; a fully remote program is also available for eligible employees.

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