# Senior SDET

**Company:** [Dialpad](https://hotfix.jobs/companies/dialpad)
**Location:** Kitchener, Canada
**Role:** QA Engineering
**Salary:** CA$136k – CA$158k/yr
**Experience:** 6+ years
**Skills:** Python, Java, JavaScript, Go, Vue, GCP, Kubernetes, Rest, CI/CD, Pytest, Playwright, Selenium, Rest Assured, Jira, GitHub
**Posted:** 2026-08-06

> Senior SDET responsible for building scalable automation and quality strategies for AI-powered contact center systems. The role covers UI, API, database, capacity, security, and performance testing, with approximately six or more years of software development experience required.

## Job Description

## Responsibilities
- Plan and implement functional, regression, and end-to-end tests at the UI, API, and database levels.
- Develop, execute, and analyze capacity test runs for microservices and performance tests for key product scenarios.
- Own the test strategy for AI Contact Center systems, including AI Routing, Digital Agent workflows, and Agentic Analytics.
- Use agentic coding tools to generate test cases and build test software.
- Provide detailed failure analysis to accelerate product and test fixes.
- Define relevant KPIs and communicate results across teams and business stakeholders.
- Participate in design discussions and reviews, addressing edge cases and adding test hooks before development begins.
- Write reliable, maintainable code and develop creative, scalable solutions to complex problems.
- Mentor engineers and promote software development and testing best practices.

## Requirements
- Typically 6+ years of relevant software development experience, preferably including test automation frameworks for SaaS applications.
- Strong programming expertise in Python or Java.
- Experience designing and building scalable test automation frameworks.
- Extensive use of AI coding agents for test generation and optimization.
- Strong written and verbal communication skills in English.
- Ability to communicate cross-functionally with teams in different geographies.
- Experience with functional, integration, load, and performance testing methodologies.
- Deep familiarity with cloud technologies and testing REST services.
- Experience integrating tests into CI pipelines.

## Nice-to-haves
- Experience with AI-driven evaluation methodologies or eval harnesses for non-deterministic systems.
- Experience validating enterprise-scale data infrastructure.

## Technologies
- Google Cloud Platform, including Cloud Run, Kubernetes, and Compute Engine
- Python, JavaScript, Go, and Vue
- GitHub, Qase, and Jira
- Pytest, Playwright, REST Assured, and Selenium

## Compensation
- Ontario target base salary: **CAD 135,500–158,000 annually**.
- Compensation details reflect base salary only and exclude bonus, equity, and benefits.
- Competitive benefits, training, AI tools, and growth opportunities are offered.

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