# Special Projects Lead

**Company:** [Harper](https://hotfix.jobs/companies/harper)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $150k – $175k/yr
**Experience:** 2+ years
**Skills:** Financial Modeling, Data Analysis, Ai/Automation Tools, Dashboards, Metrics, Reporting, SQL, Excel, Python, Tableau
**Posted:** 2026-01-22

> Works directly with CEO on high-impact strategic projects including building AI-driven systems, running analyses, bridging engineering/ops/growth, and managing cross-functional initiatives in a fast-scaling insurtech. Requires 2-5 years in analytical roles like banking/consulting with strong execution under pressure.

## Job Description

## What You’ll Do
- Tackle the CEO’s hardest problems — Direct access to everything substantive; scope shifts week to week based on what’s most critical
- Build 0→1 systems — Across underwriting operations, customer experience, and risk evaluation; leverage AI to replace historically manual brokerage workflows
- Run deep analysis — Customer interactions, underwriting requirements, operational workflows; uncover patterns, improve conversion, increase throughput
- Bridge engineering, operations, and growth — Translate customer needs and market realities into product requirements and iterative improvements
- Own mission-critical problems end-to-end — Gather data, map the system, identify constraints, propose solutions, run experiments, drive to completion
- Manage cross-functional initiatives — Coordinate across engineering, carriers, underwriters, and customers with speed, clarity, and high quality
- Build the intelligence layer — Dashboards, metrics, and reporting structures that surface truth and drive clarity on throughput and efficiency

## Requirements
- 2-5 years in high-intensity analytical or operational roles (investment banking, private equity, management consulting, or equivalent startup experience)
- Exceptional analytical skills—comfortable with complex data, financial modeling, and ambiguous problem sets
- Strong written and verbal communication
- Ability to operate autonomously and context-switch rapidly
- Track record of delivering under pressure with high standards

## Nice to Have
- Experience in insurance, fintech, or regulated industries
- Background working directly with founders or C-suite
- Familiarity with AI/automation tools and workflows
- Prior startup or 0→1 experience

## Compensation
- Salary: $140,000 - $160,000 + performance bonuses & equity
- Health, dental, and vision insurance
- Commuter benefits
- Team meals and snacks

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**Apply:** https://hotfix.jobs/jobs/c6c3e02e-2026-43c2-a7c2-18c580029856
**Canonical:** https://hotfix.jobs/jobs/c6c3e02e-2026-43c2-a7c2-18c580029856