# Senior Security Engineer, Incident Response

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Security Engineering
**Salary:** $142k – $208k/yr
**Experience:** 5+ years
**Skills:** Incident Response, SIEM, soar, AWS, GCP, Cloud Security, ai for security, threat intelligence, forensics, runbooks, service-oriented architectures
**Posted:** 2026-07-17

> Lead technical response to security incidents across Twilio's global cloud infrastructure, including triage, containment, remediation, documentation, and post-incident improvements. Requires 5+ years incident response experience, expertise with SIEM/SOAR, cloud platforms, and AI-driven security tools.

## Job Description

## Responsibilities
- Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
- Document incidents and projects, and craft best practices as runbooks and standard operating procedures.
- Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
- Improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
- Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
- Own the security incident lifecycle, respond to incidents, participate in on-call rotation and RCAs for security incidents.
- Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions.
- Provide mentorship, support, and care for the team to enable long-term career development.

## Qualifications
**Required:**
- 5+ years of security incident response in a production-cloud environment.
- Subject-matter expert on security issues and technologies.
- Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections.
- Advanced knowledge of service-oriented architectures, and experience with security tools and technologies fit for a cloud environment.
- Experience working across a technology stack on difficult security challenges and initiatives.
- Experience with SIEM platforms and the ability to extend their functionality.
- Experience with SOAR tools and automating manual security processes.
- Experience in either AWS, GCP, or other large cloud platform.
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with every level of the organization.

**Desired:**
- AI Model Security & Posture Management: Support implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning.
- AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data.
- Artifact & Evidence Triage: Collect intrusion artifacts and forensically sound images to analyze malware, trojans, and source code.
- Threat Intelligence Integration: Monitor external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks.

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