# Front Desk Coordinator

**Company:** [Clay](https://hotfix.jobs/companies/clay)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $85k – $100k/yr
**Experience:** 2+ years
**Skills:** envoy, visitor registration, Access Control, badge management, event coordination, mail management, incident reporting, security protocols, ai integration
**Posted:** 2026-07-08

> Coordinates front-desk and workplace operations at the company’s New York City headquarters, serving as the first point of contact for employees, visitors, candidates, and partners. Requires at least two years of relevant workplace experience, polished communication, discretion, and strong organizational skills.

## Job Description

## Responsibilities
- Provide a warm, professional welcome to visitors and employees as the face of the headquarters.
- Anticipate needs, resolve issues quickly, and create seamless experiences for candidates, executives, visitors, and new hires.
- Submit candidate registrations and building tickets, and communicate office maintenance concerns.
- Manage entry points, verify identification badges, and process visitor registration through Envoy while following security protocols.
- Maintain daily logs, incident reports, and security documentation; promptly report maintenance and safety issues.
- Support events by managing registration, badge distribution, NDA completion, and coordination with the Workplace Experience Team.
- Log and distribute incoming mail and packages while maintaining an organized package room.
- Integrate AI and improve processes to create a more seamless visitor experience.

## Requirements
- 2+ years of relevant workplace experience.
- Strong emotional intelligence and relationship-building skills across all levels.
- Flexibility to switch between responsibilities and priorities.
- Strong organization and attention to detail; ability to stay calm under pressure and create order in a fast-paced environment.
- Clear, professional, and approachable communication in person, by phone, and in writing.
- Ability to represent the company to executives, candidates, and partners.
- Demonstrated discretion and ability to maintain confidentiality.
- Ability to build cross-functional relationships and coordinate with multiple teams.

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**Apply:** https://hotfix.jobs/jobs/c64d6068-450c-4fdb-aae7-39f8163074f8
**Canonical:** https://hotfix.jobs/jobs/c64d6068-450c-4fdb-aae7-39f8163074f8