# Chief of Staff to the CXO

**Company:** [EliseAI](https://hotfix.jobs/companies/eliseai)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $175k – $250k/yr
**Skills:** Cross-Functional Collaboration, Automation, Process Design, Stakeholder Alignment, Systems Thinking, Product Feedback Loops, Operational Execution, Strategic Planning, Technical Collaboration, Scaling Operations
**Posted:** 2026-02-09

> Acts as force multiplier for CXO, driving execution across customer operations, influencing product via customer insights, and building scalable processes in a fast-growing AI startup. Requires entrepreneurial ownership and comfort in technical environments.

## Job Description

## Key Responsibilities
- Partner closely with the CXO to set priorities, define operating rhythms, and drive execution across customer operations
- Operate with the mindset and accountability of a founder: identify gaps, propose solutions, and take initiatives from idea to execution
- Translate high-level strategy into concrete initiatives that improve customer outcomes, operational efficiency, and business scale
- Proactively surface risks, opportunities, and areas where the organization can move faster or smarter
- Stay close to customers through direct engagement, demos, and feedback loops, using real-world insights to influence product direction
- Play a key role in a weekly demo culture, where teams showcase new ideas, tools, and workflows to continuously improve how we operate
- Help ensure customer feedback meaningfully informs product, engineering, and go-to-market decisions
- Identify opportunities to automate manual processes across customer operations as we grow
- Attract top-tier talent to join our driven team

## Requirements
- Experience in a strategic and operational role at a startup, with a strong preference for founding team members or early hires who have helped build and scale teams, processes, or products from the ground up
- Entrepreneurial mindset with a strong bias toward ownership, execution, and problem-solving
- Comfort operating in technical environments, including close collaboration with product and engineering teams
- Exceptional communication skills—able to synthesize complex ideas and align diverse stakeholders
- Proven ability to lead ambiguous, cross-functional projects from concept to impact
- Strong systems thinker with an interest in automation, tooling, and scalable processes
- High learning velocity, curiosity, and willingness to dive deep into details
- Willingness to work in person at our office 4-5 days a week

## Compensation
Salary range: $175,000 - $250,000, plus equity and comprehensive benefits including medical/dental/vision, parental leave, 401k, fitness stipend, unlimited vacation.

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