# Senior Software Engineer, People Ops and AI Tools

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Austin, TX
**Role:** Fullstack Engineering
**Experience:** 5+ years
**Skills:** TypeScript, Python, Go, LLMs, RAG, workers, workflows, hyperdrive, Postgres, React
**Posted:** 2026-07-24

> Build and ship AI-driven automation and self-service tools on the Cloudflare Developer Platform to scale People Ops workflows for hiring, onboarding, offboarding, and employee support while maintaining data privacy and compliance.

## Job Description

## Responsibilities
- AI-assisted intake for request classification, retrieval-augmented responses, and case routing.
- Recruiting automation for Greenhouse job creation and management chain synchronization.
- Self-service tools for policy guidance, approvals, and employee lifecycle changes.
- Durable multi-step Workflows for onboarding, offboarding, and recurring audits.
- AI copilots that summarize context and suggest next actions for human review.
- Data reconciliation systems and exception queues for cross-system accuracy.
- Observable audit pipelines for explainable decision-making.
- Custom interview automation and internal technical assessment tooling.
- Design and operate AI-assisted workflows using the full Cloudflare stack.
- Integrate People systems via secure API, OAuth, and webhook patterns.
- Collaborate with HR, IT, Legal, and Security to translate operational pain into technical solutions.
- Implement robust authorization, audit logging, and error handling for high-trust data.

## Requirements
- Strong engineering background building internal tools or platform services in TypeScript, Python, or Go.
- Practical experience with LLMs, RAG, tool calling, and prompt evaluation.
- Expertise in system-to-system integrations, identity, and event-driven workflows.
- Exceptional judgment regarding privacy, data minimization, and operational risk.

## Nice-to-Haves
- Prior experience in internal platform engineering or compliance-heavy environments.
- Proficiency with React, Drizzle, Zod, and Postgres.

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