# Senior Engineering Manager V&V Media

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Engineering Management
**Salary:** CA$194k – CA$243k/yr
**Experience:** 5+ years
**Skills:** Distributed Systems, Voip, Backend Services, System Design, Microservices, Cloud Infrastructure, SLOs, Reliability Engineering, Sip, Rtp/Rtcp, Media Codecs, Rust, Java, C++, AWS
**Posted:** 2026-08-28

> Leads engineering teams building Twilio’s scalable, low-latency real-time media-processing infrastructure. The role requires engineering management experience, backend and distributed-systems expertise, strong reliability practices, and knowledge of Voice/VoIP or related communications technologies.

## Job Description

## Responsibilities
- Lead a team of senior engineers developing Twilio’s next-generation media processing stack.
- Drive technical architecture decisions for low-latency, high-throughput media systems.
- Collaborate with product, platform, and engineering teams to define technical roadmaps.
- Establish engineering excellence through code quality standards, testing practices, and operational reliability.
- Mentor engineers and provide technical guidance on complex media-processing challenges.
- Balance technical debt reduction with feature development while maintaining service reliability.
- Build and evolve systems handling real-time media processing at scale.
- Own service performance metrics, reliability targets, and continuous improvement initiatives.
- Partner with engineering leaders to align media-platform capabilities with broader Voice strategy.
- Make technology-stack decisions affecting Twilio’s media-processing capabilities.

## Requirements
- 5+ years of engineering management experience leading teams that build distributed systems.
- Understanding of Voice/VoIP infrastructure and media-handling challenges.
- Strong technical background architecting and building backend services at scale and operating them with high reliability under strict SLOs.
- Deep understanding of systems design, microservice architecture, and cloud infrastructure.
- Experience managing tradeoffs among reliability, scalability, and feature development.
- Track record delivering critical, technically complex infrastructure projects.
- Experience improving developer velocity using AI tools.
- Strong knowledge of performance optimization, reliability engineering, and operational excellence.
- Excellent communication skills, including the ability to translate complex technical concepts for technical and non-technical audiences.
- Experience with real-time communications systems, media processing, streaming technologies, or related fields.

## Nice-to-haves
- Experience with SIP, RTP/RTCP, or other communications protocols.
- Familiarity with media codecs, transcoding, packet-loss concealment, and audio processing.
- Experience building low-latency, globally distributed systems.
- Experience with Rust, Java, C, C++, or other systems programming languages.
- Experience with platforms such as Asterisk or GStreamer.
- Experience building Voice AI products.
- Knowledge of AWS or similar cloud infrastructure.
- Prior experience in telecommunications or communications platforms.

## Compensation
- Estimated pay range: CAD 194,000.00–CAD 242,500.00 annually.
- Target bonus: 17.5%.
- Benefits may include healthcare, retirement savings, paid time off, parental and wellness leave, incentive programs, equity grants, and other location-dependent benefits.

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