# People Operations

**Company:** [Mintlify](https://hotfix.jobs/companies/mintlify)
**Location:** San Francisco, CA
**Role:** People Ops
**Salary:** $110k – $175k/yr
**Experience:** 2+ years
**Skills:** Payroll, Benefits Administration, Equity Administration, Hr Systems, Policy Management, Employee Records, Onboarding, Retention, AI, Automation
**Posted:** 2026-06-03

> Own the employee experience from onboarding to offboarding, build structured programs, and manage core people operations workflows. Partner with leadership to scale processes and support international expansion.

## Job Description

## What you’ll work on here
* Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success.
* Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days.
* Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise.
* Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records.
* Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully.
* Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies
* Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture.
* Building systems before we need them, creating the right amount of structure without introducing unnecessary process.
* Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions.
* Embodying our culture throughout every interaction you have, whether with employees, candidates, vendors, or other stakeholders.

## What you bring to the table
* **2-5+ years of experience in People Operations** or another highly operational role at a fast-growing company.
* You genuinely care about people and are motivated by helping others do their best work.
* You are highly organized, detail-oriented, and exceptionally reliable. When you own something, people stop worrying about it.
* You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion.
* You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems.
* No task feels beneath you. You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows. You're open to helping our talent team as well as required.
* You know how to leverage AI tools and automation to eliminate repetitive operational work.

## Bonus Points
* You've helped build or scale People Operations at a Seed through Series C company.
* You have experience supporting international employees and globally distributed teams.
* You have hands-on experience with payroll, benefits, equity administration, or HR systems.
* You've planned company offsites and large-scale employee events.

## Company Benefits:
* Competitive compensation and equity
* 20 days paid time off every year
* 401k or RRSP
* $420/mo. wellness stipend
* 100% coverage for Health, dental, vision
* Free Ubers to and from work
* Free lunch and dinners
* Annual team offsite (previously went to Alaska, Hawaii)

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**Apply:** https://hotfix.jobs/jobs/c1f77300-dc06-48a8-a72a-0416e04cf657
**Canonical:** https://hotfix.jobs/jobs/c1f77300-dc06-48a8-a72a-0416e04cf657