# Solutions Engineer, Core Digital Native

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA, New York, NY
**Role:** Sales Engineering
**Salary:** $221k – $278k/yr
**Experience:** 10+ years
**Skills:** Python, JavaScript, Generative AI, Machine Learning, OpenAI API, Cloud Architecture, Kubernetes, Security, Compliance, LLMs
**Posted:** 2026-02-04

> Solutions Engineer partners with Digital Native customers to guide AI strategy, demonstrate OpenAI product value through demos and prototypes, and provide pre-sales technical expertise. Requires 10+ years technical pre-sales experience, Python/JavaScript, and AI/ML prototyping skills.

## Job Description

## In this role, you will:
- Deliver exceptional pre-sales customer experience by providing technical expertise, outlining value proposition, and answering product, API, and LLM-related questions.
- Demonstrate how OpenAI’s products meet business needs through demos, use case scoping, architecture recommendations, and technical advisory.
- Create and maintain documentation, guides, and FAQs for common pre-sales questions.
- Develop and nurture strong customer relationships during evaluation, validation, and purchasing.
- Foster customer advocacy by gathering feedback, identifying themes, and incorporating into product planning.
- Serve as first line of defense for security and compliance questions, guiding customers to resources and escalating complex issues.

## You’ll thrive in this role if you:
- Have 10+ years in technical pre-sales or similar, including 4+ years selling to technology customers and managing C-level relationships.
- Understand IT security principles and B2B SaaS compliance requirements.
- Have foundational training in **Python** or **JavaScript**.
- Have delivered prototypes of Generative AI/ML solutions and knowledge of network/cloud architecture.
- Are an effective presenter and communicator for all audiences.
- Own problems end-to-end and eagerly learn.
- Have a humble, team-oriented attitude.

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**Apply:** https://hotfix.jobs/jobs/c1691661-4f23-4b39-a7a9-8e0a6ad4f18b
**Canonical:** https://hotfix.jobs/jobs/c1691661-4f23-4b39-a7a9-8e0a6ad4f18b