# CRM Business Systems Analyst

**Company:** [TheGuarantors](https://hotfix.jobs/companies/theguarantors)
**Location:** New York, NY
**Role:** Revenue Operations
**Salary:** $125k – $145k/yr
**Experience:** 2+ years
**Skills:** HubSpot, CRM, Workflow Automation, B2B Sales Operations, Excel, Google Sheets, Data Analysis, Ipaas, Project Management, SQL, APIs
**Posted:** 2026-06-04

> Business Systems Analyst focused on managing and optimizing HubSpot CRM workflows, integrations, and data quality to support Sales, Marketing, and cross-functional teams. Requires 2+ years of CRM experience and strong analytical skills.

## Job Description

## What You'll Do

### CRM and Workflow Expertise
- Confidently manage our HubSpot CRM
- Design and implement sophisticated workflows to enhance business efficiency company-wide

### Cross-Functional Collaboration
- Regularly interface with Sales, Marketing, Data, and Product teams to gather requirements and develop CRM-based technical solutions

### Data Quality and Sales Support
- Enhance sales strategies and decision making through CRM data analysis and quality improvement initiatives

### Operational Process Improvement
- Identify and implement process improvements across the operational stack, leveraging CRM and iPaaS to deliver streamlined solutions

### Project Management
- Lead projects focused on the implementation, integration, and optimization of CRM systems
- Track progress from initiation to completion to ensure timely and successful delivery

### Training and Enablement
- Support user enablement of CRM processes and changes through direct support, training-the-trainer, and documentation

## What You Bring

- Bachelor's degree in Business Administration, Information Systems, or equivalent work experience in a related field
- A minimum of two years experience in a similar role, with a strong emphasis on CRM systems, their data models, and related Sales and Marketing business processes
- Proficiency in building and optimizing complex, technical HubSpot workflows, processes, and reports
- Strong understanding of B2B Sales operations, including goals/metrics, commissions, and account assignments
- Savviness with Excel/Google Sheets in efficiently manipulating and analyzing large data sets
- Strong critical thinking, analytical and quantitative skill set, with superior attention to detail and an ability to translate business requirements into technical solutions
- Exceptional organizational and time management skills
- Proven success in collaborating with diverse teams and managing multiple projects simultaneously

## Nice to Have
- Certifications in HubSpot or other relevant CRM platforms
- Experience in a fast-paced, tech-centric work environment
- Familiarity with APIs, SQL, and Macros

## Benefits
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Flexible spending accounts (healthcare, dependent care, commuter)
- 401(k)
- Generous PTO and paid holidays
- In-office lunch Perk
- Flexible working hours
- Paid parental leave
- Company sponsored short and long term disability

## Base Salary
- The base salary range is between $125,000 - $145,000 annually
- Base salary does not include other forms of compensation or benefits

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