# Manager, Solution Architecture Platforms

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** South San Francisco, CA, New York, NY
**Role:** Sales Engineering
**Experience:** 10+ years
**Skills:** Solutions Architecture, Technical Sales, Pre-Sales, APIs, Payments, SaaS, go-to-market, sales, Marketing, professional services, Product Management, executive engagement, Customer Success, Upselling, Cross-Selling
**Posted:** 2026-08-05

> Leads a pre-sales Solutions Architecture organization, shaping segment strategy, developing customer and executive relationships, and partnering across teams to drive growth. Requires 10+ years in technical sales, consulting, implementation, or GTM, including 3+ years of pre-sales leadership and experience with APIs or payments.

## Job Description

## Responsibilities

- Partner with cross-functional stakeholders as a business and technical thought leader to drive segment strategy and execution.
- Recruit, hire, lead, retain, and coach a world-class pre-sales team; advocate for the Solutions Architecture team.
- Align with segment leadership to understand trends and share insights with leadership and product teams.
- Foster a positive, growth-oriented team culture and motivate Solutions Architects in a fast-paced environment.
- Define and drive team success by enabling upsell and cross-sell motions with existing business.
- Partner with Sales, Marketing, Professional Services, Partners, Product, and Development teams on go-to-market initiatives that improve user outcomes and drive revenue retention and growth.
- Build executive relationships, establish credibility with decision-makers, and lead executive briefings and customer engagements.
- Champion customer needs internally to influence product direction and feature priorities.
- Drive collaboration across teams and support complex evaluations, problem-solving, and challenging customer environments.
- Build processes to measure Solutions Architecture team performance and impact.
- Monitor industry trends and competitive dynamics to shape user-engagement strategy.
- Represent the company at industry events, conferences, and customer business reviews.
- Serve as an escalation point for pre-sales and post-sales technical issues.

## Requirements

- 3+ years of pre-sales leadership experience.
- 10+ years of experience in a technical sales, consulting, implementation, or go-to-market function.
- Track record of building and leading high-performing Solutions Architecture or engineering teams, ideally in SaaS or usage-based businesses.
- Energy, enthusiasm, and passion for customer success.
- Technical sales experience with APIs and/or payments industry experience.
- Strong executive presence and ability to build deep relationships with users.
- Bachelor's degree or equivalent military experience.
- Willingness to travel approximately 25% of the time.

## Nice-to-have

- Experience working with SaaS platform business models.

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