# Strategic Account Executive 4 - ISV

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Account Executive
**Salary:** $132k – $184k/yr
**Experience:** 3+ years
**Skills:** Salesforce, SaaS, Cpaas, Paas, DevOps, Fintech, CRM, Sales Forecasting, Account Management, Consultative Selling
**Posted:** 2026-05-12

> Manages and expands key ISV customer accounts for Twilio's communications platform, driving revenue growth through analytical strategies, cross-sells, and consultative sales cycles. Requires 3+ years in major account sales, expertise in quantitative solutions, and Bachelor's degree.

## Job Description

## Responsibilities
- Manage and expand some of our most important ISV customer accounts.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
- Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, **Salesforce**.
- Stay current with industry changes and collaborate with your team and peers to learn and share best practices.

## Qualifications
**Required:**
- Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
- Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for relationship management, cross sells, upsells and solutions consulting.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define process and build programs.
- Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
- Excellent verbal and written communication skills.
- **Bachelor’s Degree** or equivalent years of experience.

**Desired:**
- Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
- Domain expertise from a highly quantitative industry such as **DevOps**, **Fintech**, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
- Software, **SaaS**, **CPaaS** or **PaaS** selling experience.
- Experience selling through ISV partners.

## Compensation
Estimated pay ranges (varies by location):
- Colorado, Hawaii, Minnesota or Vermont: **$132,192 - $165,240**.
- Washington D.C., Illinois, Maryland, Massachusetts or California (outside SF Bay Area): **$139,536 - $174,420**.
- New York, New Jersey, Washington State, or San Francisco Bay Area, California: **$146,880 - $183,600**.
Eligible for commissions and equity plan.

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