# Senior IT Systems Engineer

**Company:** [Garner Health](https://hotfix.jobs/companies/garner-health)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $153k – $190k/yr
**Experience:** 4+ years
**Skills:** Python, Go, Node.js, PowerShell, Terraform, Okta, Retool, Okta Workflows, AWS, GCP, Tines, Rippling, Jamf Pro, Intune, Freshservice
**Posted:** 2026-04-27

> Builds and automates scalable API-driven systems and internal tools to streamline cross-functional operations in IT, security, and business teams. Requires 4-7+ years experience in automation/platform engineering with strong scripting skills and infrastructure-as-code.

## Job Description

## Responsibilities

- Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery
- Replace manual, fragmented processes with scalable, API-driven systems
- Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments
- Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services
- Apply infrastructure-as-code to manage and version system configurations
- Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support
- Design and automate access and security workflows that enforce least-privilege and auditability
- Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rollout

## Requirements

- 4–7+ years of experience in IT, platform engineering, automation, or similar roles
- Strong scripting or programming ability in **Python**, **Go**, **Node.js**, **PowerShell**, or similar
- Experience building API-driven automation across multiple systems
- Ability to design and implement workflows that span multiple tools and teams
- Experience with infrastructure-as-code such as **Terraform** or similar

## Nice-to-Haves

- Hands-on experience with identity and access systems (**Okta**, SSO, SCIM, RBAC), including implementation and ongoing management
- Proven ability to build and scale internal tools using platforms like **Retool** or other low-/no-code solutions
- Familiarity with security automation and orchestration (e.g., **Tines**), with an eye toward reducing manual effort and risk
- Practical experience leveraging **AI/LLMs** to streamline and enhance operational workflows
- Strong understanding of compliance and security standards (**HIPAA**, **SOC 2**, **HITRUST**) and how they shape systems and processes

## Technologies

**Okta**, **Okta Workflows**, **Retool**, **FreshService** (ITSM), **Google Workspace**, **Slack**, **Atlassian** (Confluence and Jira), MDM platforms (**Jamf Pro**, **Kandji/Iru**, **Intune**), **Airtable**, **AWS** and **GCP**, **Terraform**, **Rippling** (HRIS), SOAR (**Tines**), and AI-enabled operational tooling (**Claude**, **Gemini**, **OpenAI**)

## Compensation

Target salary range: **$153,000 - $190,000**. Eligible for equity incentive and competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k), Teladoc Health.

## Similar roles

- [Corporate IT Engineer](https://hotfix.jobs/jobs/b13046bc-ea7c-4753-988b-34d7f304be19) - Maybern - New York, NY - $150k – $175k/yr
- [Senior IT Engineer](https://hotfix.jobs/jobs/6a9b9fbd-0cbc-4522-9c00-966e4cf30178) - Suno - New York, NY - $150k – $175k/yr
- [Senior IT Systems Engineer](https://hotfix.jobs/jobs/319392ec-b20e-4ee2-a54b-da96a008db4b) - Intercom - San Francisco, CA - $142k – $237k/yr
- [Senior Manager, IT Services](https://hotfix.jobs/jobs/1228f167-7b2d-4f62-a74c-f56be3aa59a1) - Forge - San Francisco, CA - $165k – $175k/yr
- [Senior Enterprise Technology Administrator, Finance Systems](https://hotfix.jobs/jobs/4bbc4d60-8ce4-406b-bbf5-16207d0e03ef) - Crusoe - San Francisco, CA - $140k – $165k/yr

**Apply:** https://hotfix.jobs/jobs/c02e025c-4c9c-42a5-8c18-65a209a3f90c
**Canonical:** https://hotfix.jobs/jobs/c02e025c-4c9c-42a5-8c18-65a209a3f90c