# Professional Services Consultant

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Unspecified
**Role:** Solutions Architecture
**Experience:** 5+ years
**Skills:** ddos protection, waf, api gateway, bot management, certificate manager, rate limiting, ssl, page shield, Terraform, Python, JavaScript, Bash, TCP/IP, tls, DNS
**Posted:** 2026-07-28

> Professional Services Consultant delivering post-sales advisory, implementation, and migration services for Cloudflare's Layer 7 Application Security and Performance products (WAF, DDoS, Bot Management, etc.) to enterprise customers. Requires 5+ years customer-facing technical experience, deep knowledge of web security/performance, and IaC/scripting skills.

## Job Description

## Responsibilities
- Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advise on product best practices.
- Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.
- Produce a Solution Design, HLD, LLD, data builds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
- Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points.
- Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
- Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.
- Support building operational assets like templates, automation scripts, procedures, workflows, etc.

## Requirements
- 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
- Knowledge of layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP.
- Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
- Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
- Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.
- Working experience with infrastructure as code tools like Terraform.
- Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.
- The work will be performed in English.

## Nice-to-Haves
- Fluency in Spanish or Portuguese.
- Travel is expected at 30%.

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